Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Aizat Kydyrbaeva

Bishkek,Kyrgyzstan
Aizat Kydyrbaeva

Summary

Outstanding team player, dedicated and self-motivated, capable to perform multiple tasks due to my extensive work experience. I'm specially focused in sales, problem-solving, and passionate about delivering the highest level of customer service.

Overview

5
years of professional experience
1
Certification

Work History

Regent Seven Seas
American Cruise Line

Assistant Waitress
04.2022 - Current

Job overview

  • Provide friendly, courteous service, maximising positive customer satisfaction ratings.
  • Warmly greet guests upon arrival to create welcoming atmosphere.
  • Serve meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Providing guest experience to guest all around the world on a international company.
  • Present menu, take orders, prepare tables, check in with diners to make sure they are enjoying their meals and correct any problems.

Renaissance Moscow Monarch Centre Hotel.
Moscow , Russia

Receptionist
09.2020 - 12.2021

Job overview

• Greet all guests and assist them with check in and check out

  • Adept at maintaining composure and displaying empathy when handling challenging or upset customers, resulting in improved customer satisfaction.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed bookings using Booker software to schedule, cancel and re-arrange appointments.

Rialona shop
Bishkek , Kyrgyzstan

Sales associate
09.2018 - 08.2019

Job overview

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
  • be involved in stock control and management,recommend the best product based on customers desires and needs.
  • Establish, develop and maintain positive business and customer relationships.
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Education

Kyrgyz National University " Jusup Balasagyn"
Bishkek, Kyrgyzstan,

Linguistic from Bachelor
09.2015

Skills

  • Fast Learner
  • Team Player
  • Approachable
  • Guest Recognition
  • Initiative and problem solving abilities
  • Punctual

Certification

  • SECURITY RELATED TRAINING AND INSTRUCTION FOR ALL SEAFARERS (SECURITY AWARENESS TRAINING)
  • SAFETY FAMILIARIZATION , BASIC TRAINING AND INSTRUCTION FOR ALL SEAFARERS
  • TRAINING OFF PASSENGER SHIPS PERSONNEL (CROWD & CRISIS MANAGEMENT)

Languages

Kyrgyz
Native or Bilingual
Russian
Full Professional
English
Professional Working
German
Elementary
Turkish
Elementary

Timeline

Assistant Waitress

Regent Seven Seas
04.2022 - Current

Receptionist

Renaissance Moscow Monarch Centre Hotel.
09.2020 - 12.2021

Sales associate

Rialona shop
09.2018 - 08.2019

Kyrgyz National University " Jusup Balasagyn"

Linguistic from Bachelor
Aizat Kydyrbaeva