Adrian Shepherd
Summary
Talented Automotive professional with excellent sales, customer service and facility management skills with more than 20 years of industry experience.
Overview
22
22
years of professional experience
Work History
Workshop Owner Operator
Pit Stop Albany
06.2012 - 09.2023
- Managed day-to-day business operations.
- Face to Face and phone sales
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Mentored staff members on best practices in customer service, sales techniques and automotive repair leading to increased performance levels.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Completed cash functions like account tracking, payroll and wage allocations PAYE, MYOB, GST, and banking reconciliations.
Workshop Owner Operator
Pit Stop Greylynn
11.2008 - 10.2017
- Refer above position, as I was owner operator of this store also.
Workshop Manager
Pit Stop Limited
09.2006 - 11.2008
- Managed day-to-day business operations.
- Staff training and management
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained workshop activities in line with budget requirements.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Calculated costs of materials and labor to prepare detailed repair estimates.
-
Automotive Technician
Pit Stop Limited
07.2001 - 09.2006
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tyre rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
Education
Green Bay High School
Auckland, AUK11.1998
Skills
- Customer Service and Relations
- Staff Management/Training and Development
- Face to Face and Phone Sales
- Self Motivated
- Operations Management
- Financial/Accounts Management
Timeline
Workshop Owner Operator
Pit Stop Albany
06.2012 - 09.2023
Workshop Owner Operator
Pit Stop Greylynn
11.2008 - 10.2017
Workshop Manager
Pit Stop Limited
09.2006 - 11.2008
Automotive Technician
Pit Stop Limited
07.2001 - 09.2006
Green Bay High School