Aja Wells
Auckland,New Zealand
Summary
Highly motivated and experienced sales professional with a proven track record in managing daily operations and supporting teams in fast-paced environments. Skilled in project management, team leadership, event planning, coaching, and client relations.
Overview
14
14
years of professional experience
Work History
Regional Engagement Manager
Yoobee
, Auckland
08.2019 - Current
- Cultivated robust relationships with key stakeholders, resulting in a 15% increase in partnership engagement.
- Spearheaded initiatives that increased Short Course student transitions to Full-Time programs by 15%, through targeted outreach and tailored support services.
- Developed and executed targeted marketing initiatives, generating a 20% increase in new business.
- Analyzed market trends and stakeholder needs, leading to the implementation of solutions that enhanced client satisfaction by 25%.
Recruitment Advisor
NZMA
04.2018 - 08.2019
- Revamped induction and orientation plans by integrating personalized onboarding sessions, boosting retention rates to 90% per intake.
- Initiated student engagement programs, addressing mental health needs through the creation of a 'chill-out space,' resulting in improved student well-being.
- Led continuous improvement workshops, introducing innovative solutions that enhanced team efficiency and collaboration by 15%.
Assistant Manager
Nike RPG - Nike New Market
03.2016 - 04.2018
- Provided hands-on coaching and mentoring, which led to a 20% increase in team productivity and performance metrics.
- Streamlined stock forecasting and demand analysis, achieving a 15% improvement in stock turnover, and a 10% reduction in holding costs.
- Led Australasian training sessions, enhancing team expertise in product knowledge, which improved customer service quality by 15%.
- Applied data-driven decision-making to refine performance metrics, resulting in a 10% increase in sales, and consistent target achievement.
Kiwi Sports Coach
Auckland Basketball Services Ltd
04.2015 - 03.2016
- Designed and executed tailored sessions that improved student engagement and participation rates by 20% across multiple schools.
- Empowered youth by instilling confidence, resulting in a 15% increase in team performance and individual goal achievements.
- Built strong partnerships with local schools, leading to a 25% growth in basketball program participation.
Sales Associate
Nike Britomart
05.2011 - 03.2015
- Prioritized delivering top-notch, personalized service to every customer, aiming to boost sales and ensure high levels of customer satisfaction.
- Played a key role in distributing up-to-date product knowledge and technical expertise to team members during Australasian training weeks, enabling them to better serve customers, and provide detailed product information.
- Helped in establishing a run club from the store, which aligned with the brand strategy and goals. Delivered personalized service, increasing sales by 10%, and fostering a customer-centric store culture.
- Conducted Australasian training, enhancing team knowledge, and improving customer service satisfaction by 15%.
- Co-founded a store-based run club that increased community engagement and aligned with Nike’s brand strategy, attracting over 50 regular participants.
Education
Digital Marketing Micro - Credential -
YOOBEE
01.2020
Bachelor of Business -
AUT
01.2015
Skills
- Microsoft Office
- Coaching and Planning
- Communication
- Problem solving
- Detail-oriented
References
- Bryan Eible, Owner - Nike Britomart, 0211881771
- Tyson Leaf, National Engagement & Short Course Manager, 0210462371
- Juanita Nilsen, Nike NZ HO - National VM, details by request
Personal Information
Title: Regional Engagement Manager
Timeline
Regional Engagement Manager
Yoobee
08.2019 - Current
Recruitment Advisor
NZMA
04.2018 - 08.2019
Assistant Manager
Nike RPG - Nike New Market
03.2016 - 04.2018
Kiwi Sports Coach
Auckland Basketball Services Ltd
04.2015 - 03.2016
Sales Associate
Nike Britomart
05.2011 - 03.2015
Digital Marketing Micro - Credential -
YOOBEE
Bachelor of Business -
AUT
Similar Profiles
Putiputi Whatuira TamepoPutiputi Whatuira Tamepo
Animation Student at YoobeeAnimation Student at Yoobee
Fozia ZEESHANFozia ZEESHAN
Lecturer: Software at Engineering, Yoobee Colleges, UP EducationLecturer: Software at Engineering, Yoobee Colleges, UP Education
PIYUSH RAGHAVPIYUSH RAGHAV
Part-Time Security Officer at First SecurityPart-Time Security Officer at First Security