MS-Office
Ajay Vedak
Facilities Manager
Auckland,AUK
Summary
My experience in facilities management roles includes managing residential and commercial premises, attending committee meetings and AGM's, running maintenance programs, process improvements, working with Body Corporate.
This is complemented with my university qualifications in Operations Management that have taught me to be flexible, whilst giving me transferable skills. My strength lies is building relationships with key stakeholders in order to create excellent customer service, influence decision makers and deliver strategic initiatives.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Facilities Manager
Ultimate Property Solutions
Auckland, AUK
2020.04 - Current
- Day to day Facilities management of 26-storey building and food court complex.
- Relationship management and communications with key stakeholders
- Controlled expenses to meet budget requirements.
- Created management reports outlining important facility statistics.
- Responded to building emergencies and managed repairs.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Identified business opportunities and discuss with the appropriate manager/partner.
- Identify quality improvements in process and procedures.
- Negotiate supplier contracts.
- Managing and ensure all Building Warrant of Fitness 12A Certificates are received within 3 weeks of their expiry dates.
- BWOF and compliance management (work closely with compliance consultants in maintaining safe and compliant workplace).
- Provide Body Corporate with monthly reports on the operation of the building.
- Attend annual AGM's and quarterly committee meetings.
Duty Manager
Mercure Queenstown Resort - Accor Group
Queenstown, OTA
2018.06 - 2020.03
- Prepare schedules for up to 3 employees per shift.
- Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
- Trained employees in essential job functions.
- Managed overstocking, restocking and inventory control procedures during shift.
- Supervised and performed human resource management functions for team mates.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managing reservations for VIP groups and selling targeted excursions.
- Building and monitoring guest preferences portfolio.
FOH Team Member
Heritage Hotel Management
Auckland, AUK
2017.04 - 2018.03
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Entered and updated sensitive customer information during check-ins and room changes.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Cheers N Joy
Mumbai, BOM
- 2016.07
Restaurant Manager
Cheers N Joy
Mumbai, BOM
2011.08 - 2016.07
- Prepared for and executed new menu implementations.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Daily floor activities such as briefing, making roaster, delivering standards, maintaining service level and handling guest queries.
Education
Graduate Diploma in Hospitality Mgt (Level 7) - Hospitality Administration And Management
Auckland Institute of Studies
Auckland, AUK 2016.09 - 2017.09
Bachelor of Science - Hotel And Tourism Mgmt
JJ College
Mumbai, India 2008.03 - 2009.03
Higher Diploma in Hospitality Mgmt - Hospitality Administration And Management
Kohinoor International Mgmt Institute
Mumbai, India 2004.02 - 2007.02
Skills
Building inspections
Maintenance and Repair
Cost-reduction methods
Residential and Commercial facility inspections
Excellent Communication
Software
Palace software
Timeline
Facilities Manager
Ultimate Property Solutions
2020.04 - Current
Duty Manager
Mercure Queenstown Resort - Accor Group
2018.06 - 2020.03
FOH Team Member
Heritage Hotel Management
2017.04 - 2018.03
Graduate Diploma in Hospitality Mgt (Level 7) - Hospitality Administration And Management
Auckland Institute of Studies
2016.09 - 2017.09
Restaurant Manager
Cheers N Joy
2011.08 - 2016.07
Bachelor of Science - Hotel And Tourism Mgmt
JJ College
2008.03 - 2009.03
Higher Diploma in Hospitality Mgmt - Hospitality Administration And Management
Kohinoor International Mgmt Institute
2004.02 - 2007.02
Cheers N Joy
- 2016.07