Ajinkya Pokharkar
Auckland,New Zealand
Summary
Highly skilled and experienced professional with a strong background in bartending, training, and bar management. Demonstrated expertise in flair bartending, event coordination, and beverage management. Committed to delivering exceptional customer service and driving business growth. Seeking to leverage the skills and experience to contribute to a dynamic organization in a leadership role.
Overview
10
10
years of professional experience
Work History
Duty Manager Casino Bars
Skycity Entertainment Group
04.2022 - Current
- Oversee the operations of multiple bars within the casino, ensuring smooth and efficient service delivery. - Manage a team of bartenders and support staff, providing guidance, training, and performance evaluations. - Develop and implement strategies to enhance customer satisfaction and increase sales revenue. - Collaborate with other departments to coordinate events and promotions, ensuring seamless execution. - Maintain inventory levels, monitor stock rotation, and implement cost control measures.
- Conducted regular performance appraisals of staff to determine compliance of goals and objectives.
Bartender
Skycity Entertainment Group
01.2018 - 01.2022
- Delivered exceptional customer service by providing personalized recommendations and ensuring a memorable experience for guests. - Prepared and served a wide range of beverages, including cocktails, wines, and spirits, adhering to quality standards and recipes. - Maintained cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. - Collaborated with the kitchen staff to ensure timely and accurate food and beverage orders. - Handled cash transactions, processed payments, and maintained accurate cash register records.
Trainer and Bar & Beverage In Charge
Flairology Bar School and Events Pvt. Ltd.
01.2015 - 01.2017
- Conducted training sessions for aspiring bartenders, teaching them the art of flair bartending and mixology techniques. - Managed bar operations during events, ensuring smooth service and customer satisfaction. - Developed training materials and curriculum to enhance the learning experience for students. - Assisted in organizing and coordinating bar-related events, including competitions and workshops.
Flair Bartender
Flairology Bar School and Events Pvt. Ltd.
01.2014 - 01.2015
- Demonstrated exceptional flair bartending skills, entertaining guests while preparing and serving beverages. - Collaborated with the team to create innovative and visually appealing cocktails. - Maintained cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. - Provided excellent customer service, engaging with guests and addressing their inquiries and requests.
Education
Bachelor's of Applied Management- Level 7 - Hospitality
Otago Polytechnic Auckland
Auckland, NZ03.2021
Certificate of Achivement - Flair Bartending
Flairology Bar School And Events Pvt. Ltd
Pune, India06.2012
Skills
- Service Management
- Customer Service
- Training and Development
- KPI Setting and Review
Timeline
Duty Manager Casino Bars
Skycity Entertainment Group
04.2022 - Current
Bartender
Skycity Entertainment Group
01.2018 - 01.2022
Trainer and Bar & Beverage In Charge
Flairology Bar School and Events Pvt. Ltd.
01.2015 - 01.2017
Flair Bartender
Flairology Bar School and Events Pvt. Ltd.
01.2014 - 01.2015
Bachelor's of Applied Management- Level 7 - Hospitality
Otago Polytechnic Auckland
Certificate of Achivement - Flair Bartending
Flairology Bar School And Events Pvt. Ltd
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