AKANKSHA
Halswell,CAN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Representative
Domino’s Pizza
01.2025 - 04.2025
- Managed customer orders, handled payments, and ensured customer satisfaction through exceptional service.
- Collaborated with the team to maintain store organisation and cleanliness.
Quality Control & Assurance
Medicef Pharma
07.2017 - 06.2019
- Developed and implemented quality control procedures to ensure compliance with industry standards.
- Conducted audits and inspections to identify areas for improvement.
- Managed documentation and data analysis related to quality control processes.
Project Fellow
CSIR (Council of Scientific and Industrial Research)
07.2015 - 06.2017
- Conducted research in plant tissue culture, contributing to the domestication and improvement of economically important plants.
- Developed and optimized protocols for plant regeneration and transformation.
- Presented research findings in reports and at scientific meetings.
Education
M.Sc. - Biotechnology
Patiala University
06.2014
Bachelor of Science - Medical
Punjab University
06.2012
Skills
- Teamwork: Worked effectively with cross-functional teams during my time as a Project Fellow at CSIR, contributing to the domestication and improvement of economically important plants Collaborated with diverse teams in quality control and assurance roles, helping to maintain high standards of product quality
- Verbal and written communication: Proficient in both written and verbal communication, demonstrated through my responsibilities in preparing reports, presenting research findings, and liaising with the team Presented research findings during my tenure at CSIR and contributed to writing documentation at Medicef Pharma
- Computer Literacy: Skilled in Microsoft Office (Word, Excel, PowerPoint) Experienced in using ERP software, handling documentation, and working with data analysis tools Have skills to enter and analyses the research data in Microsoft excel Technical skills to understand networking, operating systems, hardware, and scripting
- Flexible and Adaptable: Highly adaptable to learning new technologies and methodologies, with experience across both the agricultural and pharmaceutical sectors Actively collaborated with team members to implement improvements in laboratory protocols and quality control procedures
- Laboratory and Research Skills: Extensive experience in plant tissue culture, mRNA extraction, and sterilization techniques Skilled in preparing and sterilizing media, conducting plant growth regulator experiments, and maintaining cell cultures
Accomplishments
- Successfully contributed to a project on plant tissue culture and domestication of important plants, which helped improve crop yield and quality.
- Led quality control improvements at Medicef Pharma, resulting in streamlined documentation and enhanced compliance with industry standards.
Certification
- July 2015 – June 2017 CSIR (Council of Scientific and Industrial Research) – Project Fellow
- July 2017 – June 2019 Medicef Pharma – Quality Control & Assurance
- July 2024 – Yoobee College of Creative Innovation – Certificate in Information Technology (Level 5)
COURSE WORK
- Molecular microbiology
- Fermentation technology
- Cell biology
- Botany
- Environmental Biotechnology
- Microbiology
- Immunology
Timeline
Sales and Customer Service Representative
Domino’s Pizza
01.2025 - 04.2025
Quality Control & Assurance
Medicef Pharma
07.2017 - 06.2019
Project Fellow
CSIR (Council of Scientific and Industrial Research)
07.2015 - 06.2017
Bachelor of Science - Medical
Punjab University
M.Sc. - Biotechnology
Patiala University
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