AKANKSHA
Auckland,New Zealand
Summary
Recent Master of Engineering Management graduate with expertise in supply chain and business operations. Experience in inventory control, customer service, and process improvement, combined with strong organizational skills, ensures effective contributions in entry-level roles. Ready to support operational goals while learning and growing in the field.
Overview
4
4
years of professional experience
Work History
Business Operations Manager
Horizon Gardens
Auckland, New Zealand
10.2024 - Current
- Directed business operations including staff scheduling, quotations, invoicing, and customer communications to streamline processes
- Identified and implemented process improvements that enhanced operational efficiency
- Managed operational workflows and documentation systems to enable accurate tracking and reporting
- Coordinated inventory levels and stock replenishment with suppliers to ensure consistent service delivery
- Handled general administrative duties including correspondence, filing, records management and office documentation
Pharmacy Assistant
Chemist Warehouse
Auckland, New Zealand
11.2022 - 09.2024
- Managed stock inventory, monitored expiry dates, and ensured compliance with pharmacy stock-control procedures to support operational efficiency
- Supported stock replenishment and point-of-sale operations, maintaining accurate records to facilitate seamless transactions
- Provided excellent customer service in fast-paced, high-volume retail environment, enhancing customer satisfaction and loyalty
Checkout Operator
PAK'nSAVE Royal Oak
Auckland, New Zealand
06.2022 - 10.2022
- Processed high-volume customer transactions accurately, ensuring customer satisfaction in fast-paced environment
- Performed cash reconciliation to maintain accurate financial records and supported front-end store operations
- Trained new team members to enhance the onboarding experience, promoting consistent front-end performance
Education
Master of Engineering Management -
University of Auckland
Auckland, New Zealand06-2026
Certificate of Excellence - Supply Chain Management (A+)
University of Auckland
Auckland, NZ01-2026
Certificate of Excellence - Management Skills for Project Professionals (A+)
University of Auckland
Auckland, NZ01-2025
Bachelor of Technology (B.Tech.) - Information Technology
CEC Landran
Punjab , IndiaSkills
- Supply chain management
- Procurement
- Inventory optimization
- Demand forecasting
- Capacity planning
- Process improvement
- Operational strategy
- Workflow organization
- Reporting
- Business analytics
- Statistical analysis
- Predictive analytics
- Data visualization
- Advanced Microsoft Excel
- SQL
- MySQL
- Documentation
- Records management
- Staff scheduling
- Quotation management
- Invoice management
- Supplier coordination
- Stakeholder coordination
- Risk identification
- Mitigation planning
- Agile
- Waterfall
- Client relationship management
- Stakeholder service
- High-quality service
- Customer engagement
- Resolving issues
- Relationship building
- Attention to detail
- Accuracy
- Working under pressure
Timeline
Business Operations Manager
Horizon Gardens
10.2024 - Current
Pharmacy Assistant
Chemist Warehouse
11.2022 - 09.2024
Checkout Operator
PAK'nSAVE Royal Oak
06.2022 - 10.2022
Master of Engineering Management -
University of Auckland
Certificate of Excellence - Supply Chain Management (A+)
University of Auckland
Certificate of Excellence - Management Skills for Project Professionals (A+)
University of Auckland
Bachelor of Technology (B.Tech.) - Information Technology
CEC Landran