Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Receptionist
Akanksha Bijalwan

Akanksha Bijalwan

Whitford Road,Howick

Summary

Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 4.7 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.

Overview

5
5
years of professional experience

Work History

Associate Relationship Manager

IndusInd Bank Ltd
09.2018 - 04.2023
  • Communicated regularly with clients to understand needs, evaluate current product use.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.

Education

Bachelor of Commerce (Hons.) - Commerce

Graphic Era Hill University
India
06.2017

Skills

  • Good communication skills and experience dealing with clients and their organization
  • High level of focus on events management, both for team building and management boosting purposes
  • Excellent account management, resulting in an increase of new client relationships achieved in my previous position
  • Experience in allocating and managing records of the client and their organization
  • Highly adaptable in dealing with organisational change, demonstrated when having to provide cover for outgoing Manager in a neighbouring region
  • Excellent management and team development skills

Hobbies and Interests

  

As a keen learner, I love observing and exploring different segments of life and among them includes places, food and culture. 

Timeline

Associate Relationship Manager

IndusInd Bank Ltd
09.2018 - 04.2023

Bachelor of Commerce (Hons.) - Commerce

Graphic Era Hill University
Akanksha Bijalwan