Akash Bangarh
Wellington,New Zealand
Summary
To secure a challenging position in a reputable company where I can continue to learn and develop my skills. To grow, innovate and develop as a person and as a professional within the organization, to perform to the best of my abilities and contribute towards the overall development of the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Night Auditor
Rydges Wellington Airport
Rongotai, Wellington
06.2023 - Current
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Greeted arriving guests and checked them in to their rooms.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Verified that all charges posted were accurate prior to submitting final bills to guests.
- Ran end-of-day computer functions and closed out reports, submitting details to [Job title] for review.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Completed nightly updates to hotel rates and individual room charges.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Assessed checklist on daily basis and planned shift accordingly.
- Generated daily, weekly and monthly [Type] reports to close out day and meet objectives.
- Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
- Assisted guests at check-in, providing information on various services within hotel.
Venue Manager
The Hardware Bar & Restaurant.
Wellington, New Zealand
03.2022 - 01.2023
- Here are some of Duties and Responsibilities about this role.
- Operations Management: Oversee the day-to-day operations of the restaurant bar venue, including managing staff, scheduling, and ensuring smooth workflow throughout all areas of the venue.
- Managing staff: Hiring, training, and supervising bar and wait staff
- Ensuring smooth workflow and resolving conflicts or issues.
- Inventory management: Monitoring inventory levels
- Controlling costs and minimizing waste
- Ensuring adequate supplies and equipment.
- Customer service: Maintaining high standards of customer service
- Dealing with customer inquiries and complaints
- Ensuring customer satisfaction.
- Financial management: Preparing and managing budgets
- Monitoring revenue and expenses
- Taking actions to optimize profitability.
Bar Manager
The Butcher & Brewer Petone.
Wellington, New Zealand
02.2021 - 03.2022
- Here are some of Duties and Responsibilities about this role.
- Oversee bar operations:
- Manage the day-to-day activities of the bar, including opening and closing procedures, cleanliness, and organization.
- Lead the bar staff:
- Hire and train bartenders, servers, and create work schedules, and ensure everyone performs their tasks effectively.
- Provide great customer service:
- Create a friendly and welcoming atmosphere, address customer concerns, and resolve any issues that arise to ensure a positive experience.
- Manage inventory and drinks:
- Choose the beverages for the bar, maintain stock levels, minimize waste, and make sure drinks are consistently prepared to high standards.
- Ensure compliance and profitability:
- Follow health, safety, and liquor licensing regulations, monitor finances, control costs, and implement marketing strategies to attract customers and increase revenue.
Education
Diploma in Applied Hospitality Management., Hospitality Operations., Marketing and Sales., Financial Management., Human Resources., Strategic Management., Legal and Ethical Issues., Technology and Innovation. -
New Zealand Management Academies.
03.2019
Skills
- Teamwork
- Critical thinking and problem solving
- Ability to Multitask
- Effective Time Management
- Fast Learner
- Adaptability
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Time Management
- Problem Solving Skills
- Ability to Work in a Team
Certification
- LICENCE CONTROLLER QUALIFICATION, Auckland
- Managers Certificate, Wellington
Details
Wellington, +642040174938, akashbangarh12197@gmail.com
Languages
- English
- Hindi
References
References available upon request
Hobbies and Interests
- Traveling or exploring new cultures.
- Volunteering for a charity or community organization.
- Music, Games. Etc.
Timeline
Senior Night Auditor
Rydges Wellington Airport
06.2023 - Current
Venue Manager
The Hardware Bar & Restaurant.
03.2022 - 01.2023
Bar Manager
The Butcher & Brewer Petone.
02.2021 - 03.2022
Diploma in Applied Hospitality Management., Hospitality Operations., Marketing and Sales., Financial Management., Human Resources., Strategic Management., Legal and Ethical Issues., Technology and Innovation. -
New Zealand Management Academies.
Similar Profiles
Sujit SyangtanSujit Syangtan
Food and Beverage Attendant at Rydges Sydney AirportFood and Beverage Attendant at Rydges Sydney Airport
Prabhat Oli ChhetriPrabhat Oli Chhetri
Duty Manager at Rydges Australia SquareDuty Manager at Rydges Australia Square
YEN-YI SUYEN-YI SU
Commis Chef at Esplanade Hotel Fremantle by RydgesCommis Chef at Esplanade Hotel Fremantle by Rydges