Akash Rane
Napier City,HKB
Summary
Dynamic professional with extensive experience in customer service and logistics management at Vidyalankar. Proven ability to resolve issues swiftly while maintaining positive relationships. Skilled in effective communication and problem-solving, consistently enhancing operational efficiency and client satisfaction. Adept at order management and optimizing supply chain processes to meet organizational goals.
Overview
3
3
years of professional experience
Work History
Food Waiter
milk and oney
Ahuriri, Napier
02.2025 - Current
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Driver
dominos
Taradale, Napier
06.2023 - 02.2025
- Delivered packages to customers in a timely and efficient manner.
- Managed time efficiently when making multiple stops along designated routes.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Collected payments for goods delivered or unloaded.
- Communicated effectively with dispatch and customers to provide status updates.
Admisson Specialist
Vidyalankar (VIIE)
Dadar, Mumbai
02.2022 - 12.2022
- Provided supervision and mentorship to junior counselors and counseling interns.
- Implemented strategies to take advantage of new opportunities.
- Analyzed customer needs and recommended appropriate products or services.
- Organized client meetings to provide project updates.
- Maintained positive working relationship with fellow staff and management.
- Conducted regular meetings with staff to review progress and address any concerns.
- Maintained accurate records of customer interactions and feedback.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Jr School -
Atomic Energy Central School
Mumbai05-2025
Post Graduate Diploma - Logistics And Supply Chain Management
Te Pukenga EIT
Napier04-2025
Bachelor of Management Studies - Marketing
Vidyalankar School of Information Technology
Dadar Mumbai12-2020
12 - Science
Atomic Energy Junior College
Mumbai05-2017
Skills
- Logistics management
- Customer service
- Time management
- Effective communication
- Positive and professional
- Problem solving
- Order management
- Supply chain optimization
Languages
English
Full Professional
Hindi
Professional
Affiliations
Photographhy,Music, Driving
Accomplishments
Volunteering Community services
Timeline
Food Waiter
milk and oney
02.2025 - Current
Driver
dominos
06.2023 - 02.2025
Admisson Specialist
Vidyalankar (VIIE)
02.2022 - 12.2022
Jr School -
Atomic Energy Central School
Post Graduate Diploma - Logistics And Supply Chain Management
Te Pukenga EIT
Bachelor of Management Studies - Marketing
Vidyalankar School of Information Technology
12 - Science
Atomic Energy Junior College
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