Summary
Overview
Work History
Education
Skills
Languages
Referees
Timeline
Generic

Akash Verma

Christchurch,New Zealand

Summary

Accomplished Process Associate with a proven track record at Unify Healthcare Services, enhancing operational efficiency and workflow management. Expert in report analysis and fostering team collaboration, I significantly improved processing speeds and productivity. Skilled in effective communication and problem-solving, I thrive in high-pressure environments, driving continuous improvement and business growth.

Overview

5
5
years of professional experience

Work History

Produce Assistant

PaknSav Moorhouse
Christchurch, New Zealand
10.2023 - Current
  • Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
  • Demonstrated strong attention to detail when inspecting incoming shipments for quality control purposes, ensuring only the freshest produce reached store shelves.
  • Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department.
  • Collaborated with team members to efficiently stock shelves and maintain inventory levels.
  • Received recognition for outstanding customer service, resulting in numerous positive reviews from satisfied shoppers.
  • Contributed to a positive shopping experience by engaging customers in friendly conversation while assisting them with their needs.
  • Supported management team in executing promotional events, leading to increased store traffic and sales opportunities.

Process Associate (Coding)

Unify Healthcare Services
India
05.2021 - 05.2022
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Maintained high levels of data confidentiality through adherence to company policies and procedures.
  • Increased processing speed by mastering software tools and utilizing keyboard shortcuts efficiently.
  • Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Conducted thorough analysis of existing processes, identifying key areas for improvement and efficiency gains.

Senior Executive

Amazon
India
05.2019 - 05.2020
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.

• Managing and doing regular follow ups with customers and our IT team to ensure customer satisfaction is at first hand always.

Education

12th Passed

Punjab Secondary Education Board
India, Mohali

Computer Sciences

Computer Science
NIIT

Skills

Workflow Management

Report Analysis

Process flows

Amazing Communication skills

Paperwork Processing

Call Management

Problem solving skills

Affective decision making skills

Team player and self motivated

Open to rotational shifts and extremely comfortable working in a high pressured environment

Excellent communication skills

Languages

Hindi
Native or Bilingual
English
Full Professional

Referees

Curtis Garland

(PaknSav Supervisor)

Mobile: 0273477317

Email: C.garland745@gmail.com

Ivy Custodio

(PaknSav Assistant Manager)

Mobile: 0221096079

Timeline

Produce Assistant

PaknSav Moorhouse
10.2023 - Current

Process Associate (Coding)

Unify Healthcare Services
05.2021 - 05.2022

Senior Executive

Amazon
05.2019 - 05.2020

12th Passed

Punjab Secondary Education Board

Computer Sciences

Computer Science
Akash Verma