Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Akbar Ryan Fitriansyah

Summary

Dynamic small business owner with a proven track record at Rd first Choice, excelling in strategic planning and customer service management. Successfully built a loyal clientele through exceptional service and effective marketing strategies, while optimizing budgets and enhancing operational efficiency. Recognized for fostering teamwork and driving employee performance to achieve business goals.

Overview

8
8
years of professional experience

Work History

Small Business Owner

RD First Choice
01.2019 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.

Handy Man

RD First Choice
01.2018 - Current
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Performed basic landscaping tasks, such as mowing, gardening, pulling weeds.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.

Education

NCEA Level One And Two -

Westlake Boys High School
Forrest Hill, AUK
2016

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Project management
  • Staff hiring
  • Budget management
  • Strategic planning
  • Financial planning
  • Employee performance management
  • Payroll administration
  • Financial administration
  • Team building
  • Customer service management
  • Decision-making
  • Teamwork and collaboration
  • Customer relations
  • Customer retention

References

Devin - Go1Day Painting (0226894211)


Emery - Precise Painting (0212977805)


Boydy - BuiltSmart (02102771160)

Timeline

Small Business Owner

RD First Choice
01.2019 - Current

Handy Man

RD First Choice
01.2018 - Current

NCEA Level One And Two -

Westlake Boys High School

Similar Profiles

  • Kelly Neal

    Kelly NealKelly Neal

    Practice Manager at Choice O&P, a Division of Choice Medical, Inc.Practice Manager at Choice O&P, a Division of Choice Medical, Inc.

  • Ivy Blueher

    Ivy BlueherIvy Blueher

    Client Aide at Primary Health Choice, Inc. & A Primary ChoiceClient Aide at Primary Health Choice, Inc. & A Primary Choice

  • Angela D. Hernandez

    Angela D. HernandezAngela D. Hernandez

    LVN at Dr. 's Choice, Crown, OJax, Smart ChoiceLVN at Dr. 's Choice, Crown, OJax, Smart Choice

  • Michael Ashcraft

    Michael AshcraftMichael Ashcraft

    President/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The LanePresident/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The Lane

  • Carissa Iverson

    Carissa IversonCarissa Iverson

    Owner /Small Business Owner at The Howls Pet BoutiqueOwner /Small Business Owner at The Howls Pet Boutique

CREATE PROFILE
Akbar Ryan Fitriansyah