Akhil Puthusseri
Napier
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Support Worker
Hohepa Hawke's Bay
04.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Assistant Manager
Currizzas Reasturant
11.2021 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
Machine Operator Casual
Heinz Watties Tomoana
06.2021 - 11.2021
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Checked quality of food packets by machines.
Kitchen Assistant
Off The Track Reasturant
12.2019 - 05.2021
Team Leader
Express Avenue Mall
05.2018 - 08.2018
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with regular customers through positive attitude and attentive response.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cashier Assistant
Indian Oil Corporation
01.2017 - 03.2018
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Education
Graduate Diploma in Business Managment Accounting - Accounting And Business Management
Eastern Institute of Technology
Napier, NZ04.2021
Bachelor of Commerce - Accounting And Business Management
Sree Shsatha Collage
Kerala 03.2018
Skills
- Cost Reduction
- Product and Service Knowledge
- Sales Reporting
- Customer Relations
- Documentation and Reporting
- Cash Handling
- Team Supervision
- Equipment Monitoring
- Regulatory Compliance
- Microsoft Office
- ERP Software's
- Billing Software's
Languages
Malayalam
Native or Bilingual
English
Full Professional
Tamil
Full Professional
Spanish
Elementary
Maori
Elementary
Timeline
Support Worker
Hohepa Hawke's Bay
04.2022 - Current
Assistant Manager
Currizzas Reasturant
11.2021 - 04.2022
Machine Operator Casual
Heinz Watties Tomoana
06.2021 - 11.2021
Kitchen Assistant
Off The Track Reasturant
12.2019 - 05.2021
Team Leader
Express Avenue Mall
05.2018 - 08.2018
Cashier Assistant
Indian Oil Corporation
01.2017 - 03.2018
Graduate Diploma in Business Managment Accounting - Accounting And Business Management
Eastern Institute of Technology
Bachelor of Commerce - Accounting And Business Management
Sree Shsatha Collage
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