Akhil Sharma
Auckland,AUK
Summary
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
15
15
years of professional experience
Work History
Business Development Manager & Account Manager
Elite IT Business Systems
03.2023 - 12.2024
- Responsible for managing and nurturing relationships with an existing client base across the Auckland and Bay of Plenty regions, ensuring consistent client satisfaction and retention. Conducted outbound sales efforts, including cold calling a minimum of 50 potential clients a week across various industries, with a focus on building long-term, value-driven partnerships. Developed tailored proposals for both new and existing clients, offering product upgrades, new services, and device solutions. Provided expert consultation on a wide range of IT products, including photocopiers, industrial printers, IT hardware and software, and service plans. Negotiated, drafted, and reviewed client contracts to ensure accuracy, compliance, and mutual benefit. Assisted clients in exploring finance options for leasing or purchasing IT systems suited to their operational needs. Successfully expanded the client base by identifying new business opportunities and cultivating relationships with key decision-makers.
Store & Sales Manager
Big Save Furniture
12.2022 - 03.2023
- Began as a Sales Consultant and was promoted to Store & Sales Manager for Mount Maunganui Store attributable to excellent performance within 3 weeks of joining the company. Responsible for daily sales and store operations. Set and review monthly sales goals, highlight new products to sell and cultivate sales pitches. Work closely with other department heads. Manage a team of sales consultants, review their monthly performance, provide training to develop and sharpen skills, weekly payroll.
Outbound B2B Sales Consultant
Probe Group (American Express)
09.2019 - 04.2022
- Worked as a B2B sales consultant in the Merchant Acquisition Team for the American Express campaign. Cold call minimum of 40 businesses a day across all industries to have Amex set up as a payment option in their business. Meet and excel expected individual targets/KPIs and contribute to business sales targets and maintain quality on calls. Maintain a detailed understanding of associated systems (Salesforce, Rate Calculator, MS Office), processes and procedures. Analyzed competitors'' offerings, staying ahead of market trends and continuously refining sales approach accordingly.
Sales Consultant
Car Finance 2 U
07.2019 - 08.2019
- Generating leads and turning them into opportunities for sales. Contacting potential customers via telephone, messenger and email. Working to KPI’s and revenue targets as set by the sales manager and CEO. Identifying opportunities for new business within the market. Building long-term relationships with new and existing customers. Ensuring all administration relating to sales is completed effectively.Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Owner/Founder
Sand Consultants
06.2015 - 02.2017
- Owner/Founder to a Digital Marketing Agency in India, managing multiple accounts like Deezeno - Men's Wear, Jaipan Home Appliances, Vola India, Tattoo Artist, SAAS Project Management Software (Cloud Solutions), Apex Computers (Computer/Laptops & Parts) a few to name. Playing a key role in building client relationships and winning new businesses. Finding, developing and mentoring team talent. Responsible for the overall direction and performance of the advertising agency. Deciding on long-term strategies and design roadmaps to achieve company growth. Create an exciting and passionate place to work.
Jr. Project Manager/Digital Marketing Manager
Sprim Health
07.2014 - 06.2015
- Initially joined as a Jr. Project Manager but was promoted to Digital Marketing Manager 2 months after joined. Solely managing all activities on Social Portals like Facebook, Twitter and Blogs etc. Also managing and maintaining E-Commerce platforms (Amazon, Shopify) to boost sales of the Health App and products offered. Design Creative’s, Content Writing, Design Contests, Develop & Run Ads on Google, Facebook and other platforms. Connecting with businesses to organize workplace health events for their employees.
Account Executive
SMG Convonix
06.2013 - 07.2014
- Monitoring content regarding Tata Motors (social media –Facebook, Twitter, Various Automotive Forums and other Websites). Interacting with customers and resolving their complaints or issues. Analyzing data and preparing daily & monthly reports on excel along with a PowerPoint presentation and sending it to the client.
Invigilator/Supervisor/Admin
British Council (High Commision)
03.2010 - 06.2013
- Invigilating IELTS exams. Traveled to different cities to conduct the exams Supervised some exams. Handling material for exams & IAM (includes updating candidate applications online) & General Admin duties. Resolving Customer issues.
Education
Commercial Pilot -
NZICPA
Whanganui, MWT03.2018
Graphic Designer -
Angelo Institute
India12.2015
Diploma - Digital Marketing Management
Digital Marketing Institute of Ireland / NIIT
India12.2014
Bachelor of Arts - Commerce and Economics
Mumbai University
India03.2014
Skills
- Communication skills
- Networking expertise
- Interpersonal and negotiation skills
- Business intelligence
- Business development and planning
- Relationship management
- Account management
- Microsoft Office proficiency
- CRM systems (Salesforce, ConnectWise)
- Digital marketing
Accomplishments
- Won Best Sales Person of the month thrice for the highest sales in the team (American Express Merchant Aquisation).
- Product Marketing - Offered comparable product substitutions to clients when desired product was out-of-stock.
Timeline
Business Development Manager & Account Manager
Elite IT Business Systems
03.2023 - 12.2024
Store & Sales Manager
Big Save Furniture
12.2022 - 03.2023
Outbound B2B Sales Consultant
Probe Group (American Express)
09.2019 - 04.2022
Sales Consultant
Car Finance 2 U
07.2019 - 08.2019
Owner/Founder
Sand Consultants
06.2015 - 02.2017
Jr. Project Manager/Digital Marketing Manager
Sprim Health
07.2014 - 06.2015
Account Executive
SMG Convonix
06.2013 - 07.2014
Invigilator/Supervisor/Admin
British Council (High Commision)
03.2010 - 06.2013
Commercial Pilot -
NZICPA
Graphic Designer -
Angelo Institute
Diploma - Digital Marketing Management
Digital Marketing Institute of Ireland / NIIT
Bachelor of Arts - Commerce and Economics
Mumbai University
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