Akhil Thankachan
Manurewa,AUK
Summary
Efficient Hotel Waiter recognized for high productivity levels and ability to complete tasks swiftly and accurately. Possess specialized skills including order accuracy, menu knowledge, and customer service excellence. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests and smooth collaboration with kitchen staff. Committed to maintaining high standards of service quality and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Hotel Waiter
GREENFOOD CATERING
AL-ZOOR, Kuwait
05.2018 - 07.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured proper food safety and sanitation standards were met when handling food and beverages.
- Took orders accurately from customers, entered them into the point-of-sale system and relayed to kitchen staff.
- Checked back with customers to ensure satisfaction with each course served.
- Cleared plates between courses and after meals as needed according to established procedures.
- Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
Hotel Waiter
WOODLAND HOTEL
Salmiya , Kuwait
03.2013 - 03.2018
- Greeted guests in a friendly and professional manner.
- Assisted guests with menu selections, providing detailed descriptions of each dish.
- Responded to customer inquiries in an efficient and timely fashion.
- Provided excellent customer service at all times.
- Took orders accurately from customers, entered them into the point-of-sale system and relayed to kitchen staff.
- Delivered food items to tables in a timely manner while ensuring correct order accuracy.
- Cleared plates between courses and after meals as needed according to established procedures.
- Resolved customer complaints promptly and courteously while adhering to hotel policies and procedures.
- Ensured that dining areas were kept clean and organized during shifts.
- Followed all applicable health department regulations pertaining to food safety and sanitation practices.
Education
Diploma - DIPLOMA IN FOOD AND BEVERAGE SERVICES
ACADEMIC FOR CATERING SERVICES, ERNAKULAM
INDIA06-2009
High School Diploma -
SNM VHS HIGHER SECONDARY SCHOOL VANNAPPURAM
KERALA, INDIA03-2008
Skills
- Food presentation
- Wine pairing
- Personal grooming
- Allergy awareness
- Request management
- Hygiene standards
- Kitchen assistance
- Table setting arrangements
- Deliver food trays
References
References available upon request.
Timeline
Hotel Waiter
GREENFOOD CATERING
05.2018 - 07.2023
Hotel Waiter
WOODLAND HOTEL
03.2013 - 03.2018
Diploma - DIPLOMA IN FOOD AND BEVERAGE SERVICES
ACADEMIC FOR CATERING SERVICES, ERNAKULAM
High School Diploma -
SNM VHS HIGHER SECONDARY SCHOOL VANNAPPURAM
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