AKHIL V J
Kumeu,AUK
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Manager
Professional Hospitality and Support Services
, Kozhikode
12.2023 - 09.2024
- Oversaw the recruitment process for new staff members including interviewing and training.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Resolved conflicts between employees or customers in a professional manner.
- Identified business opportunities by analyzing consumer trends within local markets.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Monitored and evaluated district performance to ensure goals were met.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
Senior Security Supervisor
Professional Hospitality and Support Services(Gokulam Galleria Mall)
Kozhikode, Kozhikode
11.2021 - 11.2023
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
Security Manager
Professional Hospitality and Support Services
Kozhikode, India
11.2017 - 10.2021
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Monitored and responded promptly to any suspicious activity or emergency situations.
- Inspected entrances, exits, and other areas for potential security risks.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
Education
B Tech Mechanical Engg.
St Mary's Hs Kadumeni
Kasargod06-2019
Skills
- Document Management
- Investigation documentation
- Access Control
- Emergency Management
- CCTV Surveillance
- Threat Management
- Staff Management
- Metal detector operation
- Personnel screening
- Premises patrol
- Visitor tracking
- Invoice Verification
- Operations Management
- Background Investigations
- Clerical Support
- Identification verification
Languages
Malayalam
First Language
English
Elementary (A2)
A2
Hindi
Beginner
A1
Certification
- Best Employee Award
Timeline
Area Manager
Professional Hospitality and Support Services
12.2023 - 09.2024
Senior Security Supervisor
Professional Hospitality and Support Services(Gokulam Galleria Mall)
11.2021 - 11.2023
Security Manager
Professional Hospitality and Support Services
11.2017 - 10.2021
B Tech Mechanical Engg.
St Mary's Hs Kadumeni