Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Akshay Bhandari

Unsworth Heights,Auckland

Summary

Seasoned Project Coordinator with over six years of experience managing and supporting complex projects in dynamic, high-pressure environments. Recognized for driving results through effective collaboration, strong interpersonal skills, and a goal-focused approach. Proven track record in leading teams, streamlining processes, and delivering successful outcomes. Seeking to advance into a Project Manager role to contribute to organisational growth while honing leadership and project management expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Project Coordinator - Business Change

New Zealand Transport Agency (NZTA)
06.2023 - Current
  • As a Project Coordinator for Transport Services, I support the successful delivery of complex business change projects.
  • Governance and Compliance: Ensured adherence to governance standards, and provided transparent reporting to support decision-making and project success.
  • Strategic Alignment: ensuring alignment with strategic goals, and managing interdependencies across the portfolio.
  • Project Delivery: Directed end-to-end project delivery, ensuring adherence to timelines, budgets, and quality standards.
  • Developed and maintained project plans, documentation, and stakeholder engagement strategies.
  • Risk & Issue Management: Proactively managed project risks, issues, and expenditures.
  • Provided regular status reports, and recommended adjustments to keep projects on track.
  • Stakeholder and Change Management: Coordinated stakeholder engagement and communications, ensuring effective change management, and business readiness for project delivery and go-live.
  • Benefit Realization: Contributed to benefits realisation planning, and tracked the achievement of outcomes.

Project Coordinator - Business Improvement

Deus Ex Limited
08.2022 - 02.2023
  • Utilized Jira to improve the structure of the ticketing process, implementing the SIPOC (Supplier, Input, Process, Output, Customer) model to document process flows and enhance efficiency and effectiveness.
  • Improved RMA (Products Return and Replacements) process efficiency by 50%.
  • Reduced overall ticket backlog by 30%. Developed and maintained a comprehensive work schedule, ensuring timely and cost-effective ticket resolution, while adhering to budget and timeline constraints.
  • Provided expert financial management, tracking project budgeting and spending with precision, including actual spend, committed spend, and forecasted spend, ensuring accurate reporting.
  • Proactively identified and managed critical risks and issues, utilizing audit data and other resources to mitigate potential project roadblocks, and ensure smooth progress.
  • Actively managed stakeholder expectations through regular communication and updates, ensuring alignment on project goals, priorities, and progress on a weekly basis.

Service Delivery Specialist - Customer Operations

Network for Learning Private Limited (N4L)
02.2022 - 07.2022
  • Supported the effective delivery of N4L projects designed to improve network infrastructure services for schools across New Zealand, while working with the wider N4L team.
  • Displayed keen learning agility, quickly grasping complex concepts, and adapting to changing project requirements in a fast-paced environment.
  • Managed stakeholder expectations in the face of challenges arising from the global semiconductor chip shortage, proactively addressing issues, and finding solutions to mitigate project roadblocks.
  • Collaborated with team members to improve process flow and optimize project delivery, contributing to increased efficiency and effectiveness of project operations.
  • Assisted in tracking project budgets against defined statements of work (SoWs) and project briefs, providing valuable financial insights to ensure budget adherence and financial accountability.

Project Coordinator – Enterprise Asset Management

IBM
08.2015 - 01.2019
  • Successfully established three accounts (Coca-Cola Amatil, Vodafone, and Astellas) for a newly created asset management business unit.
  • Prepared comprehensive budgets and project plans, meticulously tracking planned vs. actuals for the three accounts, aligning with IBM’s financial management requirements.
  • Created and implemented custom workflows that significantly reduced turnaround times by 75%, optimizing project processes, and enhancing project delivery efficiency.
  • Played a key role in the transformation from Waterfall to Agile methodology, actively participating in the transition process, and contributing to the successful adoption of Agile practices.
  • Built and maintained excellent rapport with stakeholders, fostering strong relationships, and effective communication channels, essential in ensuring stakeholder satisfaction and project success.

Education

Master of Business and Management -

University of Waikato
02.2020

Bachelor of Engineering - Computer Science

C.M.R Institute of Technology
07.2014

Skills

  • Comprehensive knowledge of PMO methodologies
  • Project Stakeholder Management
  • Project Budgeting & Forecasting
  • Continuous improvement
  • Project Planning, Scheduling, & Tracking
  • Problem-solving
  • Strong Communication & Interpersonal skills

References

Available on request.

Certification

  • Prince 2 Agile Project Management - Foundation

Timeline

Project Coordinator - Business Change

New Zealand Transport Agency (NZTA)
06.2023 - Current

Project Coordinator - Business Improvement

Deus Ex Limited
08.2022 - 02.2023

Service Delivery Specialist - Customer Operations

Network for Learning Private Limited (N4L)
02.2022 - 07.2022

Project Coordinator – Enterprise Asset Management

IBM
08.2015 - 01.2019

Master of Business and Management -

University of Waikato

Bachelor of Engineering - Computer Science

C.M.R Institute of Technology

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Akshay Bhandari