Akshayaa Sivaramakrishnan Business Analyst
Auckland
Summary
Hardworking and passionate job seeker interested in Knowledge transfer and experienced working in the IT industry supporting the development of software solutions/ functional components by exceptional analytical, problem-solving skills and commitment towards ongoing professional development.
Overview
4
4
years of professional experience
Work History
Volunteer Computer Classroom Assistant
PRACE
02.2023 - 05.2023
- Assisting adults who learn the basics of operating a computer.
- Following the teacher's instructions and assisted students in developing a deeper understanding of course concepts by providing one-on-one support.
- Troubleshooting and supporting students while they learned skills
- Monitored students in the computer lab to enforce proper use of resources.
Senior Business Analyst
Axiata Digital Labs
09.2021 - 02.2022
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Acting as a liaison between business and IT groups.
- Worked with team leads and managed leadership, establishing a robust talent pool with a focus on people and continuous improvement.
- Interacted with customers to understand business needs and translate them into requirements and project scope.
- Conducted interviews/ workshops with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborate closely with developers to implement the requirements, and provide necessary guidance to testers during the QA process.
Business Analyst
Hatchyard Pvt. Ltd.
09.2020 - 09.2021
- Worked on a project to revamp an Asset Management
System. - Performed gap analysis to identify areas of improvement.
- Collaborated with the BA team, Brainstormed ideas & suggested IT solutions.
- Translated stakeholder requirements into different tangible
deliverables such as functional specifications, use cases, user
stories, workflow or process diagrams, and data flow diagrams. - Involved in conducting meetings with the development team and the client.
- Developed & presented a clear understanding of the existing
business functions & processes to business stakeholders & senior management.
Business Analyst Intern
DFN Technologies Pvt. Ltd.
01.2019 - 12.2019
- Attended meetings to report on findings and to brainstorm and share new ideas with other team members.
- Gathered and documented requirements for projects.
- Involved in enhancing the organization's core engineering
process to achieve CMMI maturity level 3. - Organized and conducted meetings with the higher management.
Education
Grad. Cert. in Business Information Systems -
Swinburne University of Technology
Australia12.2023
BSc (Hons) in Information Systems Engineering -
Sri Lanka Institute of Information Technology
Sri Lanka01.2021
Skills
- Communication and Interpersonal Skills
- Documentation
- Adaptability
- Customer Interaction
- Problem-Solving
- Critical Analysis
- Time Management
- Team Management
- Project Management
- Negotiation
- Presentations
- Requirement Elicitation, Analysis & Documentation
- Teaching
- Scrum Methodology
Accomplishments
Published journal in IJCA Manuscript Title: CCTV Intelligent Surveillance on Intruder Detection 01/2021
Tools & Technologies
- JIRA
- Confluence
- MS Office Suite
- BIZAGI Modeler
- Adobe XD
- Star UML
- MS Project
- SQL
Languages
Tamil
Native or Bilingual
English
Full Professional
Sinhalese
Professional Working
References
Melissa Hawkless
Volunteer Coordinator
PRACE
volunteers@prace.vic.edu.au
+61 3 9462 6077
Timeline
Volunteer Computer Classroom Assistant
PRACE
02.2023 - 05.2023
Senior Business Analyst
Axiata Digital Labs
09.2021 - 02.2022
Business Analyst
Hatchyard Pvt. Ltd.
09.2020 - 09.2021
Business Analyst Intern
DFN Technologies Pvt. Ltd.
01.2019 - 12.2019
Grad. Cert. in Business Information Systems -
Swinburne University of Technology
BSc (Hons) in Information Systems Engineering -
Sri Lanka Institute of Information Technology
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