Summary
Overview
Work History
Education
REFERENCES
Timeline
Generic

Akshit Batra

New Plymouth,TKI

Summary

Seasoned Store Manager with close to decade experience specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

6
6
years of professional experience

Work History

Store Manager

HELL Pizza
04.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Duty Manager

HELL Pizza
04.2017 - 04.2021
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Education

BBA - Business Management

Whiteria Communnity Polytechnic
Auckland, NZ
08.2019

REFERENCES

References available upon request 

Timeline

Store Manager

HELL Pizza
04.2021 - Current

Duty Manager

HELL Pizza
04.2017 - 04.2021

BBA - Business Management

Whiteria Communnity Polytechnic

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Akshit Batra