Al-muntaser Bellah Alajouri
Dunedin,Waverly
Summary
Proven multitasker and efficient organizer, I elevated customer satisfaction at Spiker Cafe through exceptional service and a professional demeanor. Leveraging strong POS system operation and exceptional customer service skills, I fostered warm relationships and improved productivity. My background also includes enhancing student math skills and providing personalized grooming services, demonstrating versatility and a results-driven approach.
Overview
7
7
years of professional experience
Work History
Wait Staff Member/ Barista
Spiker Cafe
08.2023 - 05.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Math Tutor
Self Employed Services
11.2017 - 08.2020
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
- Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
- Created and shared math resources and materials to boost student comprehension.
Barber
Alheshem Barbershop
02.2019 - 08.2022
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
Education
On Hold - Pharmacy
Jarash University
Jordan Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Supply Restocking
- Exceptional customer service
- Sales Techniques
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Wait Staff Member/ Barista
Spiker Cafe
08.2023 - 05.2024
Barber
Alheshem Barbershop
02.2019 - 08.2022
Math Tutor
Self Employed Services
11.2017 - 08.2020
On Hold - Pharmacy
Jarash University
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