Ala' Moayad Jaradat
Papatoetoe,AUK
Summary
Dynamic men's hairdresser with over 8 years of experience in the barbering industry, specializing in diverse hairstyles, advanced cutting techniques, and precision beard shaving. This expertise is complemented by a robust 10-year background in sales and marketing within the airport retail sector, enhancing customer engagement and driving revenue growth. Additionally, 2 years of experience in hotel office operations contribute to strong organizational skills and attention to detail. Knowledge in construction and interior design further enriches a versatile skill set, enabling a comprehensive approach to client needs and preferences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Barbershop Manager
Fade & Co
03.2023 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Developed staff schedules, optimizing team coverage to meet client demand.
- Implemented inventory management systems to streamline supplies ordering and reduce waste.
- Trained and mentored junior barbers, enhancing service quality and operational efficiency.
- Managed customer relations, resolving issues promptly to maintain satisfaction and retention rates.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Counted and documented opening and closing cash amounts daily.
Marketing Promotion
Dufry World Duty Free Group
05.2015 - 02.2023
- Provided ongoing support to marketing initiatives by supplying relevant content for promotional campaigns targeting both existing players and prospective users.
- Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
- Collaborated with cross-functional teams to develop cohesive marketing campaigns for seasonal promotions.
- Aided in the creation of promotional materials for marketing purposes, helping increase studio visibility within the industry.
- Supported marketing efforts by distributing promotional materials, driving greater visibility for upcoming conventions.
- Supported marketing campaigns by accurately tagging promotional items for easy identification by customers.
- Collaborated with creative team members to develop visually appealing marketing materials for external promotions.
- Contributed to business growth by assisting with marketing efforts, including social media promotion and community outreach events.
- Coordinated with marketing team to develop promotional materials, bolstering pre-launch interest and sales figures.
- Collaborated with marketing teams on promotional initiatives for station events and contests.
- Cultivated strong relationships with sales and marketing teams for effective collaboration during promotional activities around new releases or updates.
- Assisted in marketing efforts to attract new clients through social media promotions, special events, and community involvement.
Men's Hairdresser
Hoboul Beauty Center
11.2021 - 03.2022
- Implemented efficient salon workflows to enhance client satisfaction and reduce wait times.
- Mentored junior stylists on advanced techniques and customer service best practices.
- Delivered exceptional hair cutting, coloring, and styling services to diverse clientele.
- Advised clients on hair care products and maintenance for optimal results.
Experts Men Barber
Qassem Altahaineh Salon
05.2017 - 11.2021
- Maintained a clean and organized workstation, ensuring compliance with health and safety standards.
- Provided expert advice on hair care products and services to enhance client experience.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
Assistant Shop
Dufry World Duty Free Group
04.2014 - 05.2015
- Coordinated daily operations for retail environments, enhancing customer service delivery.
- Managed inventory tracking systems to ensure product availability and accuracy.
- Assisted with promotional campaigns, driving customer engagement and sales.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Streamlined communication between departments, fostering collaboration and operational efficiency.
- Led process improvement initiatives, resulting in enhanced workflow effectiveness.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Business Center Officer
Amman Airport Hotel
01.2011 - 01.2013
- Oversaw daily operations, ensuring compliance with hotel standards and operational procedures.
- Coordinated guest check-in and check-out processes, enhancing customer satisfaction through efficient service.
- Developed and maintained positive relationships with guests, fostering loyalty and repeat business.
- Streamlined communication between departments to facilitate smooth operational workflow.
- Resolved guest complaints promptly, ensuring a high level of service recovery and satisfaction.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
High School Diploma -
Amman High School
Amman Jordan01.2009
Skills
- Interpersonal skills
- Clear written communication
- Innovative thinking
- Optimistic mindset
- Independent initiative
- Responsive to new challenges
- Emotional awareness
- Goal-oriented persistence
- Goal-oriented focus
- Proficient in organization techniques
- Core professional skills
- Effective team collaboration
- Skilled in Microsoft Office tools
- Analytical problem solving
- Effective time management
- Effective leadership
- Hand-eye coordination
- Hair care expertise
- Effective communication
- Understanding of current fashion trends
- Experienced in software utilization
Accomplishments
- Served up to 10- 30 clients per day.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Increased revenue by $8500 per month.
- Expanded business 100%.
Certification
certificate in hair dresser
Languages
Arabic: Native (mother language)
English: Excellent (speaking, reading and writing)
Timeline
Barbershop Manager
Fade & Co
03.2023 - Current
Men's Hairdresser
Hoboul Beauty Center
11.2021 - 03.2022
Experts Men Barber
Qassem Altahaineh Salon
05.2017 - 11.2021
Marketing Promotion
Dufry World Duty Free Group
05.2015 - 02.2023
Assistant Shop
Dufry World Duty Free Group
04.2014 - 05.2015
Business Center Officer
Amman Airport Hotel
01.2011 - 01.2013
High School Diploma -
Amman High School
Personal Information
- Gender: Male
- Date of birth: 18th Aug 1990
- Nationality: Jordanian
- Marital Status: Married
Highlights
- Hair cutting in the latest fashion (long and short)
- Removing facial hair and eyebrows with a thread
- Removing facial hair with wax
- Cleaning the skin
- Drawing the beard with razor
- Work on the blowdry
- Modern styling protein and keratin
- Oil bath and hair wash