Dynamic men's hairdresser with over 8 years of experience in the barbering industry, specializing in diverse hairstyles, advanced cutting techniques, and precision beard shaving. This expertise is complemented by a robust 10-year background in sales and marketing within the airport retail sector, enhancing customer engagement and driving revenue growth. Additionally, 2 years of experience in hotel office operations contribute to strong organizational skills and attention to detail. Knowledge in construction and interior design further enriches a versatile skill set, enabling a comprehensive approach to client needs and preferences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Barbershop Manager
Fade & Co
03.2023 - Current
Supervised daily operations to ensure high-quality customer service and efficient workflow.
Developed staff schedules, optimizing team coverage to meet client demand.
Implemented inventory management systems to streamline supplies ordering and reduce waste.
Trained and mentored junior barbers, enhancing service quality and operational efficiency.
Managed customer relations, resolving issues promptly to maintain satisfaction and retention rates.
Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Managed daily operations for a smooth barbershop experience and enhanced client retention.
Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
Counted and documented opening and closing cash amounts daily.
Marketing Promotion
Dufry World Duty Free Group
05.2015 - 02.2023
Provided ongoing support to marketing initiatives by supplying relevant content for promotional campaigns targeting both existing players and prospective users.
Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
Collaborated with cross-functional teams to develop cohesive marketing campaigns for seasonal promotions.
Aided in the creation of promotional materials for marketing purposes, helping increase studio visibility within the industry.
Supported marketing efforts by distributing promotional materials, driving greater visibility for upcoming conventions.
Supported marketing campaigns by accurately tagging promotional items for easy identification by customers.
Collaborated with creative team members to develop visually appealing marketing materials for external promotions.
Contributed to business growth by assisting with marketing efforts, including social media promotion and community outreach events.
Coordinated with marketing team to develop promotional materials, bolstering pre-launch interest and sales figures.
Collaborated with marketing teams on promotional initiatives for station events and contests.
Cultivated strong relationships with sales and marketing teams for effective collaboration during promotional activities around new releases or updates.
Assisted in marketing efforts to attract new clients through social media promotions, special events, and community involvement.
Men's Hairdresser
Hoboul Beauty Center
11.2021 - 03.2022
Implemented efficient salon workflows to enhance client satisfaction and reduce wait times.
Mentored junior stylists on advanced techniques and customer service best practices.
Delivered exceptional hair cutting, coloring, and styling services to diverse clientele.
Advised clients on hair care products and maintenance for optimal results.
Experts Men Barber
Qassem Altahaineh Salon
05.2017 - 11.2021
Maintained a clean and organized workstation, ensuring compliance with health and safety standards.
Provided expert advice on hair care products and services to enhance client experience.
Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
Assistant Shop
Dufry World Duty Free Group
04.2014 - 05.2015
Coordinated daily operations for retail environments, enhancing customer service delivery.
Managed inventory tracking systems to ensure product availability and accuracy.
Assisted with promotional campaigns, driving customer engagement and sales.
Analyzed sales data to identify trends and inform strategic decision-making.
Streamlined communication between departments, fostering collaboration and operational efficiency.
Led process improvement initiatives, resulting in enhanced workflow effectiveness.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Business Center Officer
Amman Airport Hotel
01.2011 - 01.2013
Oversaw daily operations, ensuring compliance with hotel standards and operational procedures.
Coordinated guest check-in and check-out processes, enhancing customer satisfaction through efficient service.
Developed and maintained positive relationships with guests, fostering loyalty and repeat business.
Streamlined communication between departments to facilitate smooth operational workflow.
Resolved guest complaints promptly, ensuring a high level of service recovery and satisfaction.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
High School Diploma -
Amman High School
Amman Jordan
01.2009
Skills
Interpersonal skills
Clear written communication
Innovative thinking
Optimistic mindset
Independent initiative
Responsive to new challenges
Emotional awareness
Goal-oriented persistence
Goal-oriented focus
Proficient in organization techniques
Core professional skills
Effective team collaboration
Skilled in Microsoft Office tools
Analytical problem solving
Effective time management
Effective leadership
Hand-eye coordination
Hair care expertise
Effective communication
Understanding of current fashion trends
Experienced in software utilization
Accomplishments
Served up to 10- 30 clients per day.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 4 staff members.
Increased revenue by $8500 per month.
Expanded business 100%.
Certification
certificate in hair dresser
Languages
Arabic: Native (mother language)
English: Excellent (speaking, reading and writing)
Timeline
Barbershop Manager
Fade & Co
03.2023 - Current
Men's Hairdresser
Hoboul Beauty Center
11.2021 - 03.2022
Experts Men Barber
Qassem Altahaineh Salon
05.2017 - 11.2021
Marketing Promotion
Dufry World Duty Free Group
05.2015 - 02.2023
Assistant Shop
Dufry World Duty Free Group
04.2014 - 05.2015
Business Center Officer
Amman Airport Hotel
01.2011 - 01.2013
High School Diploma -
Amman High School
Personal Information
Gender: Male
Date of birth: 18th Aug 1990
Nationality: Jordanian
Marital Status: Married
Highlights
Hair cutting in the latest fashion (long and short)