Alan Enslin
Auckland,AUK
Summary
Enterprising Regional Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
26
26
years of professional experience
Work History
North Island Branch Manager
OnSend
04.2023 - 04.2024
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align company objectives with corporate goals.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Utilised data-driven insights to make informed decisions regarding staffing levels during the year thereby maintaining smooth functioning of branch operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Linehaul Manager
Mainfreight Port Operations
03.2022 - 04.2023
- Running MAERSK account arranging 150 containers a week on special job list, arranging drivers and completing rating and driver payments
- In charge of Linehaul runs from North port, Tauranga and Hamilton to and from Auckland ports and customers
- Running the dispatch incoming jobs and export board so dispatchers have a clear job list.
Health, Safety and Compliance Manager
Mainfreight 2Home
03.2021 - 03.2022
- General Building maintenance
- Responsible for all health and safety responsibilities within our branch
- Assisting all other managers with overflow and general operation
- Assistance with in branch IT issues.
Transport Manager
Mainfreight 2Home
03.2020 - 03.2021
- Ran a team of 25 owner-drivers, a dispatch and store team
- Responsible for all the local deliveries in the greater Auckland area
- Responsible for company fleet maintenance, planning, preparation and reporting for the transport department in its entirety.
Claims Manager/Assistant Linehaul Coordinator
Mainfreight 2Home
01.2018 - 03.2020
- As per below with Linehaul functions
- Booking loads, runs, backloads, freight planning, out sourcing, Pacifca bookings, containers and rail
- Relationships with drivers, third party contractors, Kiwi rail, Portconnect, Netlogix, Massams and container suppliers.
Claims Manager
Mainfreight 2Home
11.2017 - 01.2018
- Review of claims against the branch, investigations, camera searches, salvage, payment, team reviews and processing
- Claim minimizing projects, reports and customer visits
- Processing of third party claims, dealing with insurance companies and driver claims.
Storeman/2IC
Mainfreight 2Home
08.2017 - 11.2017
- Managing a team of five storeman in the manager’s absence
- Booking and managing containers on Farmers site
- Manifesting, planning loads and reporting.
Storeman
Mainfreight 2Home
06.2017 - 08.2017
- Loading of big-ticket freight and garments onto various modes of transport at our branches largest customer’s site.
SAP Certified Technology Consultant
Peev Consulting Services – Various Clients below
01.2013 - 04.2017
- This was a consultant role working for multiple SAP clients on various landscapes, the details of the clients below
- If any detailed information is required for these clients or environments, please let me know and I will provide full resume.
SAP Certified Technology Consultant (Lead Consultant)
Imperial Shared Services, Centurion
11.2016
- Leave fill in for colleague
- Support for a relatively small SAP landscape.
SAP Certified Technology Consultant
AB InBev
10.2016 - 11.2016
- As per below, AB InBev bought over SAB Miller.
SAP Certified Technology Consultant
SAB Miller
12.2015 - 10.2016
- Working as part of a large team on a massive three-tiered landscape
- Various system builds, updates, patching, post config, administration and support
- Please request if more info required.
SAP Certified Technology Consultant
Imperial Shared Services, Jet Park
09.2014 - 11.2015
- Supporting a medium size SAP landscape
- Maintaining multiple SAP instances in the SAP environment
- Providing users with functional and IT support.
SAP Certified Technology Consultant
Barlow World Equipment
05.2014 - 06.2014
- Project implementation of an EHP7 upgrade.
SAP Certified Technology Consultant (Security and Authorisations)
SPAR Head Office
10.2013 - 03.2014
- Implementation and support of a medium size SAP landscape after migration to SAP
- Role based testing, builds and queries.
SAP Account Executive
Peev Consulting Services
01.2013 - 10.2013
- Meeting with current and new clients to build relationships and source future projects
- Board presentations and needs analysis to secure required projects.
Sales Executive
Ace Packaging
04.2012 - 10.2012
- Sales of packaging and cleaning chemicals required for retailers.
Business Development Representative
Brandhouse Beverages PTY (LTD)
04.2002 - 04.2012
- Calling on key account customers to build their businesses in order to smash sales targets
- Cold call customers to achieve new business
- Maintain customer base offering, promotions, incentives and merchandising in order to increase volume.
Assistant Manager and Barman
Brady’s Pub and Grill
05.2001 - 04.2002
- Ordering of stock, building relationships with clients and suppliers
- Arranging entertainment for the pub, bands, karaoke events, etc.
Telesales/Customer Service
Panasonic Telecoms
02.2000 - 03.2001
- Cold calling and setting up appointments
- Selling PABX systems.
Leger Clerk/Teller
First National Bank
04.1998 - 04.1999
- General banking duties, issuing cards and chequebooks
- Taking and giving of cash as a teller.
Education
High School Diploma -
Highveld Park High School
South AfricaSkills
- Operational Reports
- Coaching and Mentoring
- Process Improvement
- Business development expertise
- Branch Operations Management
Timeline
North Island Branch Manager
OnSend
04.2023 - 04.2024
Linehaul Manager
Mainfreight Port Operations
03.2022 - 04.2023
Health, Safety and Compliance Manager
Mainfreight 2Home
03.2021 - 03.2022
Transport Manager
Mainfreight 2Home
03.2020 - 03.2021
Claims Manager/Assistant Linehaul Coordinator
Mainfreight 2Home
01.2018 - 03.2020
Claims Manager
Mainfreight 2Home
11.2017 - 01.2018
Storeman/2IC
Mainfreight 2Home
08.2017 - 11.2017
Storeman
Mainfreight 2Home
06.2017 - 08.2017
SAP Certified Technology Consultant (Lead Consultant)
Imperial Shared Services, Centurion
11.2016
SAP Certified Technology Consultant
AB InBev
10.2016 - 11.2016
SAP Certified Technology Consultant
SAB Miller
12.2015 - 10.2016
SAP Certified Technology Consultant
Imperial Shared Services, Jet Park
09.2014 - 11.2015
SAP Certified Technology Consultant
Barlow World Equipment
05.2014 - 06.2014
SAP Certified Technology Consultant (Security and Authorisations)
SPAR Head Office
10.2013 - 03.2014
SAP Certified Technology Consultant
Peev Consulting Services – Various Clients below
01.2013 - 04.2017
SAP Account Executive
Peev Consulting Services
01.2013 - 10.2013
Sales Executive
Ace Packaging
04.2012 - 10.2012
Business Development Representative
Brandhouse Beverages PTY (LTD)
04.2002 - 04.2012
Assistant Manager and Barman
Brady’s Pub and Grill
05.2001 - 04.2002
Telesales/Customer Service
Panasonic Telecoms
02.2000 - 03.2001
Leger Clerk/Teller
First National Bank
04.1998 - 04.1999
High School Diploma -
Highveld Park High School
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