Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alan Roberts

Rolleston,CAN

Summary

A highly skilled professional with expertise in conflict de-escalation and emergency response. Tenured with NZ Police, effectively utilizing integrity and refined communication skills to enhance community relations and reduce criminal activity. Proficient in tactical driving and demonstrating a strong track record in risk mitigation, illustrating a commitment to public safety and effective law enforcement.

Overview

41
41
years of professional experience

Work History

Police Officer

NZ Police
03.2003 - Current
  • Employed excellent communication to establish rapport with citizens.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Conducted preliminary investigations at scenes of major crimes.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Checked vehicle equipment for proper functioning prior to use.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Correctional Officer

Department of Corrections
01.2000 - 02.2003
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Conducted routine and emergency head counts.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Conducted security checks of inmates and living areas.

Painting Foreman

Programmed Maintenance
01.1997 - 01.2000
  • Achieved timely completion of painting projects by managing schedules and coordinating with subcontractors.
  • Developed strong relationships with clients, resulting in repeat business and positive referrals.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Ensured consistent quality of work by conducting regular inspections and providing feedback to the team.
  • Established strong relationships with clients, resulting in repeat business and positive referrals.
  • Mentored junior painters, fostering professional growth and development within the team.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.

Painting Contractor

Self-employeed
08.1990 - 12.1996
  • Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
  • Continuously expanded knowledge of industry trends and best practices through professional development courses, staying up-to-date on the latest painting techniques and materials.
  • Ensured long-lasting results by properly sealing surfaces after painting to protect against damage caused by moisture or UV rays.
  • Increased team efficiency by implementing streamlined project management strategies for painting projects.
  • Collaborated with other contractors to coordinate schedules, ensuring seamless workflow during multi-trade projects.
  • Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
  • Demonstrated adaptability when faced with unforeseen challenges during projects, quickly devising effective solutions to minimize delays or added costs.
  • Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Project Manager

CES Communications
02.1988 - 06.1990
  • Managed projects from procurement to commission.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored project progress, identified risks and took corrective action as needed.

Painter and Decorator

Spencer Painters and Decorators
07.1984 - 01.1988
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Followed safety procedures and properly used protective gear while painting.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.

Labourer

McConnell Dowell
01.1984 - 04.1984
  • Performed general housekeeping and cleaning tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

School Certificate -

Cashmere High School
Christchurch, CAN

Skills

  • Report writing
  • Integrity and honesty
  • Conflict de-escalation
  • Relationship building and management
  • Human relations
  • Community relations
  • Emergency vehicle operation
  • Self-defense techniques
  • Community oriented policing
  • Law enforcement
  • Emergency response
  • Cultural awareness
  • Tactical driving
  • Risk mitigation
  • Self-defense training
  • Safety improvements
  • Traffic laws
  • Traffic control
  • Schedule setting
  • Defensive driving training
  • Exceptional problem solver
  • CPR/First aid certified
  • Decision-making
  • First aid

Accomplishments

14 year Good conduct and long service medal.

21 year Good conduct and long service bar.

Acknowledged Ribbon for the Mosque Tragedy.

Acknowledged Ribbon for the work done with the Christchurch Earthquake.

Timeline

Police Officer

NZ Police
03.2003 - Current

Correctional Officer

Department of Corrections
01.2000 - 02.2003

Painting Foreman

Programmed Maintenance
01.1997 - 01.2000

Painting Contractor

Self-employeed
08.1990 - 12.1996

Project Manager

CES Communications
02.1988 - 06.1990

Painter and Decorator

Spencer Painters and Decorators
07.1984 - 01.1988

Labourer

McConnell Dowell
01.1984 - 04.1984

School Certificate -

Cashmere High School
Alan Roberts