Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alana Lythe

New Lynn,AUK

Summary

Kia Ora I am a 27-year-old woman, born and raised in Auckland, New Zealand. I will be the Mature, Responsible and Consistent worker that you have been looking for. I love a challenge and Strive to be the best version of myself wherever possible. I like to complete tasks efficiently and to the high standard that is expected of me. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Overview

9
9
years of professional experience

Work History

Emergency Medical Dispatcher - Call Handler

St John Ambulance
06.2022 - Current
  • Improved emergency response times by efficiently prioritizing and dispatching medical resources to incidents.
  • Receive emergency calls and provide calm, empathetic, and efficient assistance to callers in distress
  • Collect crucial information quickly & accurately for the system to prioritise and dispatch the appropriate medical resources
  • Offer pre-arrival medical advice and support to callers in emergency situations
  • Maintain professionalism and composure under pressure, ensuring a high standard of service delivery

Self Employed

Head Coach
07.2019 - 12.2022
  • Motivated athletes to become the best athletes they can be while maintaining health and wellbeing.
  • Crafted successful training plans and running sessions for school athletes aged 12-20years.
  • Guided various athletes to placings in many regional, North island and National events.
  • Boosted performance of individual athletes by devising strategic personal training programs.

Warehouse Production Assistant

Scapegrace Distilling Co
04.2022 - 07.2022
  • Reduced production errors through close attention to detail and thorough quality control checks.
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
  • Maintained a safe and clean work environment, contributing to overall team productivity.

Head Running Coach

Diocesan School For Girls
07.2019 - 01.2022
  • Planned and executed training sessions for a large squad of secondary school runners of varying abilities.
  • Organized myself, students and assistant coaches so that sessions were run on time and smoothly.
  • Responsible for large groups of athletes at various camps, events and National competitions.

Communications and Social Media Manager

Achilles Charity NZ
05.2018 - 01.2020
  • Increased customer engagement through social media.
  • Managed the Achilles NZ social media accounts, Mail
  • chimp and website.
  • Developed content for Achilles NZ like monthly newsletters, emails and power points.

Cafe Front of House

Street Organics NZ
01.2017 - 03.2017
  • Served customers and followed outlined steps of service.
  • Carried out day to day duties accurately and efficiently.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Retail Store Manager

Threebyone NZ
04.2015 - 10.2015
  • Managed store organization, maintenance and purchasing functions.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences

Education

NCEA -

Westlake Girls' High School
Auckland, NZ
04.2015

Skills

  • Time Management
  • Problem Solving
  • Resourcefulness
  • Interpersonal Skills
  • Athlete Training and Motivation
  • Individualized Coaching
  • Decision Making
  • Embraces new experiences and challenges
  • Calm Under Pressure

Accomplishments

  • Senior Prefect at Westlake Girls Highschool
  • 2 x Sportswoman of the year at Westlake Girls Highschool


Timeline

Emergency Medical Dispatcher - Call Handler

St John Ambulance
06.2022 - Current

Warehouse Production Assistant

Scapegrace Distilling Co
04.2022 - 07.2022

Self Employed

Head Coach
07.2019 - 12.2022

Head Running Coach

Diocesan School For Girls
07.2019 - 01.2022

Communications and Social Media Manager

Achilles Charity NZ
05.2018 - 01.2020

Cafe Front of House

Street Organics NZ
01.2017 - 03.2017

Retail Store Manager

Threebyone NZ
04.2015 - 10.2015

NCEA -

Westlake Girls' High School

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Alana Lythe