Summary
Overview
Work History
Education
Skills
Timeline
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Alana McNamara

Waimate,CAN

Summary

I thrive in being a team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines and have great customer service skills.

Overview

5
5
years of professional experience

Work History

Head Cook and Bar Manager

Waihao Forks Hotel
02.2023 - 08.2024
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Tracked food costs and adjusted menu pricing accordingly to maintain profitability while offering competitive prices for customers.
  • Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Mentored and trained staff members to ensure exceptional customer
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Coordinated themed nights attracting different demographics expanding overall clientele.

Kitchen Manager and Front of House Manager

The Barn
07.2019 - 12.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Developed unique events and special promotions to drive sales.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Performed cash handling activities and secured nightly bank deposits.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.

Education

Bar Managers -

Ara Institute of Canterbury
Timaru, CAN

Pleasant Point High School
Pleasant Point

National Certificate - Computing And Business Lvl 1,2 & 3

Ara Institute of Canterbury
Timaru, CAN

Skills

  • Food Preparation
  • Verbal and written communication
  • Food Safety
  • Training and mentoring
  • Recipes and menu planning
  • Customer Service
  • Problem-Solving
  • Reliable and Responsible
  • Team Leadership
  • Money Handling

Timeline

Head Cook and Bar Manager

Waihao Forks Hotel
02.2023 - 08.2024

Kitchen Manager and Front of House Manager

The Barn
07.2019 - 12.2022

Bar Managers -

Ara Institute of Canterbury

Pleasant Point High School

National Certificate - Computing And Business Lvl 1,2 & 3

Ara Institute of Canterbury

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