Alandra Casey
Maraetai,Auckland
Summary
Detail-oriented professional skilled in order processing and customer service. Enhances workflow efficiency and maintains product quality through effective communication and organization. Committed team player focused on delivering results and upholding high standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Picker Packer
Hellers
Wiri
03.2026 - Current
- Picked orders according to customer specifications, utilising order sheets, pick lists, and item numbers.
- Packaged items securely for shipment to ensure product safety.
- Packaged delivery orders and dealt with stocktakes
- Maintained cleanliness and organisation in warehouse areas.
- Followed safety protocols to ensure a safe working environment.
Deli Assistant & Checkout Operator
Woolworths
Beachlands
02.2023 - 12.2025
- Prepared deli products to meet company standards and cater to customer preferences, enhancing overall customer experience.
- Assisted customers in product selection while delivering exceptional service.
- Maintained cleanliness and organization of deli counter, promoting an inviting atmosphere for customers.
- Efficiently scanned items using checkout terminal software for quick transactions.
- Managed cash register, ensuring accurate cash handling and daily balance.
- Resolved customer complaints professionally, addressing issues promptly to improve customer satisfaction.
Casual Staff
Trilogy
12.2022 - 12.2022
- Operated point-of-sale systems, ensuring efficient transaction processing.
- Assisted team members with daily operations and customer service tasks.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Restocked inventory to maintain adequate supply levels.
- Packaged online customer orders for prompt shipment.
Casual Staff
Ecoya/Trilogy
07.2022 - 07.2022
- Processed customer orders with precision, ensuring accurate transactions.
- Engaged customers to resolve inquiries and provide product information, enhancing overall customer satisfaction.
- Provided customer service by assisting with product selection and inquiries.
- Restocked service areas promptly, ensuring availability of products for customer needs.
- Assisted team members in upholding a clean and organized workspace.
- Collaborated with colleagues to streamline workflow and improve service delivery methods.
Casual Packer
Ecko Fastening Systems Ltd
East Tamaki
03.2021 - 01.2022
- Operated packing equipment to enhance workflow efficiency.
- Packaged products using suitable materials and techniques for efficient distribution.
- Inspected items for quality assurance and ensured accurate labeling.
- Prepared sample packs for timely delivery to customers.
Education
Howick -
Howick College
Howick01-2025
Waharoa - Aviation
Walsh Memorial Scout Flying School
Waharoa01-2025
Skills
- Order processing
- Pick-list management
- Task completion standards
- Troubleshooting techniques
- Time management
- Reliability and punctuality
- Attention to detail
- Adaptability
- Independent and team collaboration
- Effective communication
- Sales support
- Work prioritization
Leadership Experience
Walsh Memorial Scout Flying School, Waharoa, 3474, 01/01/24, 12/01/25, -As Assistant Flight Leader, I led and coordinated junior members while mentoring younger students to support their development and confidence.
Peer Support 2024 & 2025 - I developed strong leadership skills through my role in peer support, where I provided guidance, encouragement, and a safe space for fellow students while helping them navigate personal and academic challenges.
Certification
Full Drivers License
Accomplishments
Excellence Endorsement Level 1, 2 & 3
Timeline
Picker Packer
Hellers
03.2026 - Current
Deli Assistant & Checkout Operator
Woolworths
02.2023 - 12.2025
Casual Staff
Trilogy
12.2022 - 12.2022
Casual Staff
Ecoya/Trilogy
07.2022 - 07.2022
Casual Packer
Ecko Fastening Systems Ltd
03.2021 - 01.2022
Howick -
Howick College
Waharoa - Aviation
Walsh Memorial Scout Flying School