Ratu Irami Ulunikatikati Saulebeci
Hotel Porter
Nadi, Fiji,Nawaka
Summary
Personable and energetic Valet with efficiency, timeliness and enduring commitment to exceptional customer service. Professional and sensible driver with experience in vehicles of ranging power, transmission and energy source. Gregarious personality with flexibility in social situations and awareness of customer needs at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Hotel Porter
Six Senses Fiji
03.2023 - Current
- Notified front desk manager of any guest issues in need of additional attention.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Contributed to improved efficiency by actively communicating with team members about tasks and progress updates.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Enhanced guest satisfaction by promptly fulfilling requests and addressing concerns.
Customer Service Cashier
Prouds
01.2017 - 11.2017
- Handled cash with high accuracy and took care to check bills for fraud.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Referred to price sheets and special sale bulletins to enter price changes.
- Utilized various software applications to process customer orders.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Certificate in Professional Restaurant Service - Tourism
Fiji National University
Nadi, Fiji 04.2001 -
Certificate in Bell And Porter Service - Tourism
Fiji National University
Nadi, Fiji 04.2001 -
Skills
Problem-solving aptitude
undefinedTimeline
Hotel Porter
Six Senses Fiji
03.2023 - Current
Customer Service Cashier
Prouds
01.2017 - 11.2017
Certificate in Professional Restaurant Service - Tourism
Fiji National University
04.2001 -
Certificate in Bell And Porter Service - Tourism
Fiji National University
04.2001 -
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