Alan （Xi） Chen
auckland,Auckland
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Hell Pizza Botany
Botany, Auckland
08.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Director
Running Cat Trading Ltd
Dannemora, Auckland
08.2018 - Current
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
Director of Sales
Newmans health ltd
NewMarket, Auckland
11.2015 - 08.2018
- Daily operation of the store with 3 staff.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Maintained sales volume and selling price by keeping current with supply and demand.
- Hired and motivated high-performing sales team.
Director of Sales
Ora Health Ltd
Dannemora, Auckland
11.2014 - 09.2015
- Managed a team of sales personnel to ensure performance goals were met or exceeded.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Established partnerships with vendors in order to offer discounted rates on products and services.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Drafted detailed and accurate sales reports for distribution to management.
- Maintained sales volume and selling price by keeping current with supply and demand.
- Hired and motivated high-performing sales team.
Education
Diploma in Business - Business Communications
MIT
Manukau, NZ06-2008
Diploma in Computing - Information Technology
MIT
Manukau, NZ06-2008
Skills
- Payment Collection
- Dispatch Communication
- GPS Navigation
- Commercial driving
- Responsible driver
- Time management skills
- Customer Service
- Safe Driving Record
- Time Management
Certification
- full drivers license
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Professional
Timeline
Delivery Driver
Hell Pizza Botany
08.2022 - Current
Director
Running Cat Trading Ltd
08.2018 - Current
Director of Sales
Newmans health ltd
11.2015 - 08.2018
Director of Sales
Ora Health Ltd
11.2014 - 09.2015
- full drivers license
Diploma in Business - Business Communications
MIT
Diploma in Computing - Information Technology
MIT