Alaria McCall
Kingseat ,Sth Auckland
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at New Canton Chinese Restaurant. Skilled in cash register operation and problem-solving, consistently maintained a clean, organized workspace under high pressure. Demonstrated reliability, active listening, and cooperative attitude, significantly improving the customer experience.
Overview
2025
2025
years of professional experience
Work History
Electrician Helper
MB Electrical
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Learned to expertly use hand and power equipment for hoisting, drilling, Type and Type.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
- Effectively managed time and prioritized tasks, ensuring project deadlines were met without compromising quality of work.
- Contributed to safe work practices by consistently following established guidelines and protocols during electrical installations and repairs.
Customer Service Cashier
New Canton Chinese Restaurant
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Level 3 -
Waiuku College
Waiuku, AUKSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Product Merchandising
- Problem-Solving
- Customer Assistance
- Reliable and Responsible
- Cleaning and sanitizing
- Active Listening
- Cooperative Attitude
- Cash Register Operation
Additional Information
My goals is to get an apprenticeship as an electrician, and achieve this qualification.
I have already managed to purchase my own car, currently have my leaner license and can go for my restricted in November.
My future goal is to save for a house, and eventually do some travel, with Japan being a country I am interested in visiting.
Timeline
Customer Service Cashier
New Canton Chinese Restaurant
02.2024 - Current
Electrician Helper
MB Electrical
Level 3 -
Waiuku College