Alazae Norman
Mount Wellington
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Repco
Mount Wellington
06.2022 - 06.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages and updated orders in internal database.
- Established and maintained good relations with customers, vendors and transport companies.
- Packed boxes and stock using organizational guidelines.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
Cleaner
N/A
West Auckland
02.2021 - 04.2022
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Sanitized frequented areas and equipment using approved supplies.
Waitress Trainer
Hospitality
Mount Wellington
02.2016 - 08.2019
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Developed instructional materials such as workbooks, handouts, job aids, videos, multimedia visual aids and online tutorials.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
- Organized periodic workshops focusing on topics like communication skills, problem solving techniques.
Education
NCEA LEVEL 1 , 2 - Hospitality
NZMA
Sylvia Park 08-2019
Skills
- Inventory Tracking
- Material Handling
- Order Fulfillment
- Operations Support
- Storage Organization
- Cleaning and Organizing
- Safety Protocols
- Sorting and Labeling
- Warehouse Safety
- Picking and Packing
- Self-Motivated and Disciplined
- Clear Communication
- Health and Safety Regulations
- Pallet Jacks
- Packaging and Labeling
Timeline
Warehouse Worker
Repco
06.2022 - 06.2023
Cleaner
N/A
02.2021 - 04.2022
Waitress Trainer
Hospitality
02.2016 - 08.2019
NCEA LEVEL 1 , 2 - Hospitality
NZMA