Results-driven IT Administrator with extensive experience in managing network infrastructure and implementing effective solutions. Expert in troubleshooting systems to ensure optimal performance and drive technological advancements. Proven ability to enhance operational efficiency through strategic planning and team leadership.
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Staff
St. Pierre Sushi & Bento Bowl
Blenheim, Marlborough
09.2025 - Current
Delivered friendly and efficient customer service at counter during busy peak hours to enhance customer experience.
Operate POS systems to process customer orders, payments, and receipts accurately.
Handled customer inquiries, resolved minor concerns, and escalated issues.
Assisted team members with kitchen prep, cooking, marinating, and assembling orders to maintain workflow efficiency.
Restocked ingredients, packaging, and front-of-house supplies to ensure uninterrupted service and operational readiness.
IT Administrator
Sisters of Mary School - Girlstown Inc.
Poblacion, City of Talisay, Cebu, Philippines
04.2016 - 06.2025
Managed computer systems, servers, and networks to enhance overall performance.
Provided technical support and promptly resolved IT issues to minimize disruptions.
Installed, updated, and troubleshot systems to reduce downtime.
Configured user accounts, security settings, and access rights.
Maintained system documentation and network infrastructure to ensure reliability and compliance.
Technical Trainer
Sisters of Mary School - Girlstown Inc.
Poblacion, City of Talisay, Cebu, Philippines
04.2016 - 06.2025
Designed and delivered engaging lessons while ensuring a safe and supportive classroom.
Adapted teaching methods to meet diverse student needs and enhance learning outcomes.
Mentored students, encouraging their personal and academic development.
Built meaningful relationships with learners, fostering respect, confidence, and promoting social growth.
Supported extracurricular and pastoral care activities to nurture development beyond academics.
Provided daily care, supervision, and learning support for students in a residential school environment.
Education
Bachelor in Secondary Education - Technology and Livelihood Education
Cebu Normal University
Osmeña Boulevard, Cebu City, Philippines
03-2016
Skills
Technical support
Network troubleshooting
Hardware installation
System documentation
User account management
Customer service
IT asset management
Problem solving
Effective communication
Time management
Application support
Wide-area networks
Accomplishments
Recognized as Most Innovative Teacher of the Year (2023)
Recognized as Coach of the Year for Technical Skills (2024)
Won Gold as coach for the Regional and Provincial Skills Competition (Information Network Cabling)
Certification
Computer Systems Servicing NC II
References
Available upon request
Timeline
Staff
St. Pierre Sushi & Bento Bowl
09.2025 - Current
IT Administrator
Sisters of Mary School - Girlstown Inc.
04.2016 - 06.2025
Technical Trainer
Sisters of Mary School - Girlstown Inc.
04.2016 - 06.2025
Bachelor in Secondary Education - Technology and Livelihood Education
Staff Technical Consultant, Professional Services at Oracle + NetSuite PhilippinesStaff Technical Consultant, Professional Services at Oracle + NetSuite Philippines