Aleesha Khan
Auckland,AUK
Summary
Motivational leader and strategic problem solver with proven experience driving team performance and customer satisfaction. Skilled in training, supervision, and boosting morale to improve engagement and operational efficiency. Dynamic retail professional known for multitasking, resolving customer needs, and enhancing the overall shopping experience.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Michael Hill Jeweler
Onehunga, Auckland
06.2023 - Current
- Providing high-quality, personalized service in a luxury retail environment.
- Calmly resolving customer concerns, and maintaining professionalism.
- Creating repeat clients through trust, warmth, and excellent service.
- Working closely with colleagues to meet store targets, and deliver smooth operations.
- Balancing customer service, stock management, and daily tasks efficiently.
- Maintaining a polished appearance and representing a well-known brand.
- Promoting products and services while maintaining a customer-first approach.
Retail Sales Assistant
Yd
Onehunga, Auckland
02.2021 - 03.2024
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays and inventory levels.
- Processed sales transactions using point-of-sale systems.
- Collaborated with team members to enhance customer experience.
- Provided product knowledge to inform customer purchasing decisions.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Shift Manager/Crew Member
Dunkin Donuts
Airport , Auckland
08.2019 - 02.2021
- Promoted products and services with a customer-first focus, ensuring a positive and personalized experience.
- Confidently recommended products and services while prioritizing customer satisfaction and trust.
- Drove sales through genuine, customer-focused service, and tailored product suggestions.
Housekeeper
Kiwi International Hotel
Auckland City
06.2017 - 07.2019
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Created checklists for daily stocking of housekeeping carts to improve inventory management, and prevent unnecessary trips to the stockroom.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
High School Diploma -
Papatoetoe High School
Papatoetoe 11.2019
Skills
- POS computer skills
- Customer relationship management
- Team development
- Customer service
- Friendly, positive attitude
- Multitasking
- Issue and conflict resolution
- Full driver's license
- Handling difficult situations
- Time management
- Retail sales
Languages
Hindi
Professional
Timeline
Retail Sales Associate
Michael Hill Jeweler
06.2023 - Current
Retail Sales Assistant
Yd
02.2021 - 03.2024
Shift Manager/Crew Member
Dunkin Donuts
08.2019 - 02.2021
Housekeeper
Kiwi International Hotel
06.2017 - 07.2019
High School Diploma -
Papatoetoe High School