Aleesha Lawler
Papakura,AUK
Summary
Dedicated Case Manager with extensive experience across social housing, domestic violence support, employment services, youth engagement, mental health, and addiction recovery. Skilled in case management, crisis intervention, and community outreach, with a proven ability to advocate for vulnerable individuals and improve access to essential resources. Known for combining empathy with a strategic, outcomes-driven approach to achieve positive client outcomes and strengthen community partnerships.
Overview
8
8
years of professional experience
Work History
Case Manager
Ministry of Social Development (MSD)
01.2022 - Current
- Conduct in-depth client assessments to find individual needs and develop tailored support plans.
- Support domestic violence victims by securing emergency housing and arranging financial aid.
- Maintain compliance with ministry policies, procedures, and legislative requirements.
- Collaborate within a team environment to deliver high-quality service outcomes.
- Build and keep partnerships with community providers to enable effective referrals.
- Prepare reports and documentation to support case management processes.
Case Manager (Mental Health & Employment)
Workwise
01.2019 - 01.2022
- Managed caseloads with clients experiencing complex mental health and employment challenges.
- Developed individualized employment and wellness plans, including return-to-work assessments.
- Provided career counseling and guidance to support sustainable employment outcomes.
- Advocated for mental health awareness and worked to reduce stigma in the community.
- Partnered with employers to create job opportunities and promote inclusive workplaces.
- Engaged with local organizations such as WINZ and the Department of Corrections to coordinate support services.
- Delivered administrative support, including CV preparation and report writing.
Youth Worker
Barnardo’s
01.2018 - 01.2019
- Provided youth with access to their rights and appropriate referrals to legal and child protection services.
- Delivered harm-reduction education around drug and alcohol use, including opioid reduction support.
- Followed mandatory reporting procedures using the MRG tool to safeguard at-risk youth.
- Designed and facilitate youth programs, including sports activities and creative workshops.
- Built positive relationships with diverse youth populations while respecting cultural backgrounds.
- Developed community connections with schools, training providers, and employers.
Education
National Certificate - Adult Education (Level 4)
Te Pūkenga
01.2025
National Certificate - Community Services (Level 4)
TAFE NSW
01.2018
Skills
- Case Management
- Advocacy
- Goal setting
- Client advocacy
- Crisis intervention
- Trauma-informed care
- Problem-solving
- Motivational interviewing
- Rapport building
- Emotional intelligence
- Empathy
- Integrity
- Report writing
- Microsoft Office Suite
- Policy compliance
- Legislation compliance
- Networking
- Stakeholder collaboration
- Multidisciplinary teamwork
- Program facilitation
Core Skills
Goal setting, Client advocacy, Crisis intervention, Trauma-informed care, Motivational interviewing, Rapport building, Emotional intelligence, Empathy, Integrity, Report writing, Microsoft Office Suite, Policy compliance, Legislation compliance, Networking, Stakeholder collaboration, Multidisciplinary teamwork, Program facilitation
Timeline
Case Manager
Ministry of Social Development (MSD)
01.2022 - Current
Case Manager (Mental Health & Employment)
Workwise
01.2019 - 01.2022
Youth Worker
Barnardo’s
01.2018 - 01.2019
National Certificate - Community Services (Level 4)
TAFE NSW
National Certificate - Adult Education (Level 4)
Te Pūkenga
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