Summary
Overview
Work History
Education
Skills
Personal Activities
Languages
Certification
References
Timeline
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ALEESHA ANNA SAJU

Dunedin Central,New Zealand

Summary

Enthusiastic client services professional with a strong background in directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever, committed to holding the highest ethical standards and maintaining customer trust.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Assistant(Service Deli)

New World
Mosgiel, NZ
10.2024 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted with catering orders as needed by preparing platters according to customer requests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Documented and entered special orders for event catering and party trays.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Restocked shelves when needed in order to maintain adequate inventory levels.
  • Rotated stock on shelves throughout the day to ensure freshness of product.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Responded to customer questions regarding product availability.

Junior Site Engineer

Abu Mathew Constructions
, India
11.2022 - 07.2023
  • Assisted in the preparation of site plans, drawings and documents.
  • Resolved unexpected technical difficulties and communicated solutions with clients and representatives.
  • Developed and implemented site safety plans, conducting regular training sessions for site personnel.
  • Directed engineering activities, driving compliance with environmental, safety or other governmental regulations.
  • Coordinated material deliveries to ensure timely completion of works onsite.
  • Performed daily inspections of construction sites to ensure safety standards were met.
  • Analyzed survey reports, maps or other topographical or geologic data.
  • Supervised and monitored project subcontractors and labor force.
  • Ensured all necessary paperwork was completed accurately and filed correctly for easy reference.
  • Performed structural calculations as needed to support design and construction decisions.
  • Troubleshot on-site technical problems, proposing effective solutions to prevent project delays.
  • Estimated quantities and cost of materials, equipment or labor to determine project feasibility.
  • Managed and directed construction, operations or maintenance activities at project site.
  • Managed on-site construction operations, ensuring projects were completed on time and within budget.
  • Wrote technical reports documenting project progress and specifications.
  • Prepared reports on construction activities for senior management review.
  • Negotiated with suppliers to procure high-quality materials at cost-effective prices.

On-site Technical Trainee

Era Homes Pvt Ltd.
, India
04.2022 - 10.2022
  • Evaluated emerging technologies for potential application in solving client challenges.
  • Facilitated communication between project stakeholders to keep everyone informed of progress and changes.
  • Resolved unexpected technical difficulties and communicated solutions with clients and representatives.
  • Directed or participated in surveying to lay out installations or establish reference points, grades or elevations to guide construction.
  • Researched and developed municipal works projects.
  • Implemented quality control procedures to ensure the highest standards of construction.
  • Prepared detailed reports on project progress and presented findings to senior management.
  • Coordinated with subcontractors to ensure timely delivery of materials and labour resources.

Education

Master’s - construction engineering and management

Bachelor of technology - civil engineering

Skills

  • Fast learner
  • Self-motivating
  • Able to work at a fast pace
  • Effective communication
  • Customer service
  • Client communication
  • Inventory management
  • Quality assurance
  • Time management
  • Team collaboration
  • Problem resolution
  • Material procurement
  • Support case resolution
  • Customer education
  • Problem-solving
  • Multi-task management
  • Customer satisfaction measurement
  • Punctuality and reliability
  • Active listening
  • Follow-up skills
  • Strong teamwork

Personal Activities

  • Enjoys Travelling
  • Love listening to music
  • Singing and dancing
  • Watching investigative programs

Languages

English
Full Professional

Certification

  • Secured IELTS score overall 7.5

References

References available upon request.

Timeline

Deli Assistant(Service Deli)

New World
10.2024 - Current

Junior Site Engineer

Abu Mathew Constructions
11.2022 - 07.2023

On-site Technical Trainee

Era Homes Pvt Ltd.
04.2022 - 10.2022

Master’s - construction engineering and management

Bachelor of technology - civil engineering

ALEESHA ANNA SAJU