Summary
Overview
Work History
Education
Skills
Accomplishments
Reading
Writhing
Listening to music
Driving around
Languages
Certification
Affiliations
Additional Information
Timeline
Work Availability
Quote
Software
Interests
Generic
Aleisha Johnson

Aleisha Johnson

Security Guard
Hamilton,WKO

Summary

Accomplished Security Guard with a proven track record at Redbadge, enhancing safety through vigilant surveillance and effective communication. Skilled in CCTV monitoring and patrolling, coupled with exceptional verbal communication, ensuring swift resolution of incidents. Demonstrated ability to maintain professionalism under pressure, fostering a secure and welcoming environment for all. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments. Remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
years of professional experience
1
1
Certification

Work History

Security Guard

Redbadge
12.2023 - Current
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Events
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Customer Service Representative

Salvation Army Family Store
11.2020 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.

Static Guard

Allied Security
09.2020 - 04.2022
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first respondents.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
  • Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
  • Complied with all company policies, local laws, and regulations governing security guard duties.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Education

GED -

Business And Administration
Online Education
03.2010

High School Diploma -

Flaxmere College
Hastings, NZ
11.2006

Skills

  • Verbal and written communication
  • Patrolling
  • Workplace Safety
  • Work ethic
  • Punctuality
  • Incident Reporting
  • Reporting skills
  • Emergency Response
  • English fluency
  • Keen observer
  • Surveillance
  • Access Control
  • Self-Defence
  • Complex Problem-Solving
  • Mobile Patrols
  • Report Preparation
  • Event security
  • Personal security
  • Relationship building and management
  • Patrol techniques
  • Customer Service
  • Honest and Dependable
  • Team Player
  • Active Listening
  • Reliable and Responsible
  • Reliability
  • Sensitive information handling
  • Adaptable and Flexible
  • Attentive and Observant
  • Cooperative Attitude

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Customer Relations - Earned highest marks for customer satisfaction.

Reading

i love to read i have always read books as a kid growing up and i still read all kinds of books to this day as an adult. i feel reading helps me explore my mind broadly and i love the immagantion.

Writhing

i have always loved to write as a kid growing's to this day i still write my diary's and also i love to write my own poems sometimes.

Listening to music

i love music i love to listen to music and also i love to sing i was in KapaHaka and also i was in drama club but what i enjoyed was performing.

Driving around

i love to drive around alot it helps me think and it gives me a piece of mind and its my happy place is behind the wheel of my vehicle.

Languages

English
Native or Bilingual
Maori
Professional Working

Certification

Private Security Personnel Badge Certificate of Approval

Green COA


Repossession Agent (RPA).

Private Investigator (PI).

Monitoring Officer (MO).

Crowd Controller (CC).

Confidential Document Destruction Agent (CDDA).

Property Guard (PRG).

Personal Guard (PSG).

Security Technician (ST).

Security Consultant (SC).

Affiliations

  • no affiliations im just all about me and my little family.

Additional Information

My Nationality is Maori my Iwi is Ngati Kahungunu Ki te Wairoa i come from the east coast my hometown is Wairoa.

i have my full new zealand licence which is DI338813 Version number is 099. ive held my full licence for 3 years now i own my own vehicle i have a clean background check with the police hence why i am now a fully qualified Security Guard i now hold my Green COA which i sat and passed on my 34th birthday in June this year. im honest, trustworthy, open minded, responsible and also im reliable i have good communication skills and im a very hard worker and a fast learner. im very self confidant in myself.

Timeline

Security Guard

Redbadge
12.2023 - Current

Customer Service Representative

Salvation Army Family Store
11.2020 - 05.2022

Static Guard

Allied Security
09.2020 - 04.2022

GED -

Business And Administration

High School Diploma -

Flaxmere College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Believe those who are seeking the truth. Doubt those who find it.
André Gide

Software

Business

Interests

Music, Reading, Writting, Being an awesome mother to my kids

Aleisha JohnsonSecurity Guard