Call Centre Operator / Support worker
Open To Work
Aleisha Tosswill
New Zealand Police
Wellington,WGN
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Minimum Desired Compensation
$80000/yr
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits
26
Years of experience
Work History
Communicator
26 Years 5 Months- Answered 111 emergency calls and coordinated initial support for police, delivering reassurance and safety-focused instructions to distressed callers.
- Assessed caller needs and collected required details, including caller location and specific situation descriptions, to enable appropriate response actions.
- Offered calm reassurance and safety guidance through steady, professional communication during high-stress situations.
- Delivered clear, empathetic verbal and written communication in English.
- Demonstrated composure and applied sound judgment to make critical decisions under intense pressure.
- Navigated multiple computer systems efficiently while maintaining active listening and accurate typing.
Timeline
Communicator
New Zealand Police
05.2000 - 10.2026Read More