Alejandro Nieto Menendez
Dunedin,OTA
Summary
Quantitative Double Degree student in Mathematical Engineering and Economics with hands-on experience in customer-facing roles as a Level 1 Ski Instructor and Catering Server. Strong communicator and team player, comfortable working in fast-paced environments while maintaining a safety- and service-first mindset. Skilled at breaking down complex concepts into clear, actionable steps, and motivated to apply analytical thinking and programming (Python/Excel) to solve practical problems and improve processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering Server
Casseroles Catering
02.2023 - 05.2025
- Delivered exceptional customer service during events, ensuring guest satisfaction and seamless dining experiences.
- Set up and dismantled catering equipment, maintaining organization and readiness for high-volume service.
- Delivered high-quality table and event service at catered functions, maintaining professionalism in fast-paced, high-pressure environments.
- Strong teamwork: coordinated closely with kitchen staff, supervisors, and other servers to ensure smooth service flow and on-time delivery.
- Set up and broke down event spaces (tables, linens, service stations), ensuring standards, cleanliness, and efficient turnaround.
- Provided attentive guest service: took requests, handled dietary requirements/allergies carefully, and resolved issues calmly and politely.
- Managed multiple tasks simultaneously (serving, clearing, refilling, tray service) while maintaining accuracy and presentation.
- Maintained strict hygiene and food safety practices, keeping work areas organized and compliant with venue guidelines.
Certified Ski Instructor
Zimas Esqui Club
11.2021 - 01.2025
- Instructed diverse skill levels in skiing techniques, fostering individual growth and confidence on slopes.
- Developed tailored lesson plans to enhance student engagement and learning outcomes during instructional sessions.
- Implemented new training methodologies that improved student retention rates and satisfaction within lessons offered.
- Competitive ski background since childhood, developing strong technical fundamentals, discipline, and performance under pressure.
- Passionate about teaching since age 16, coaching skiers of all ages and skill levels—from first-timers to more advanced riders—adapting methodology to each learner.
- Clear, calm communicator: break down complex movements into simple cues, demonstrations, and actionable feedback to accelerate progression.
- Safety-first mindset: structured sessions with warm-up, terrain selection, risk awareness, and continuous assessment of conditions and student confidence.
- Strong teamwork and coordination: collaborate with other instructors, supervisors, and resort staff to ensure consistent standards and a smooth guest experience.
- High energy and motivation: create engaging lessons that build confidence, enjoyment, and long-term commitment to the sport.
- Patient, supportive coaching style: set measurable goals, track progress, and celebrate small wins to keep students motivated.
Education
Double Bachelors Deegree - Mathematichal Engineering And Economics
CUNEF And University of Otago
Madrid, Spain And Dunedin, New Zealand05-2028
High School Diploma -
IES Federico Garcia Lorca
Madrid, Spain05-2023
Technical Certificate - Sports Technician (Ski Instructor) – Level 1 (TD1)
Aula De Enseñanzas Deportivas
Madrid, Spain07-2022
Skills
- Teaching & coaching (all ages/levels) — clear demonstrations, structured progression, confidence building
- Safety-first mindset & risk management (snow conditions, group control, guest wellbeing)
- Teamwork & coordination in fast-paced environments (instructor teams / event service teams)
- Customer service & communication — professional, friendly, solutions-oriented under pressure
- Analytical problem-solving — strong quantitative mindset from Mathematical Engineering & Economics
- Python programming — automating tasks, basic data analysis, and building practical tools/projects
Accomplishments
- Supervised team of five staff members.
- Competitive skiing background since childhood, building strong discipline, consistency under pressure, and a high technical standard.
- Earned TD1 (Level 1) Ski Instructor qualification and have been passionate about teaching since age 16, coaching students of all ages and levels with a safety-first approach.
- Studying a double degree in Mathematical Engineering and Economics (CUNEF) and completing an academic exchange at the University of Otago, strengthening quantitative problem-solving in real academic settings.
Certification
- TD1 (Level 1) Ski Instructor Certification (Spain)
- Microsoft Excel Certification (Microsoft)
- Currently pursuing a Double Degree in Mathematical Engineering and Economics (CUNEF, Spain)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Catering Server
Casseroles Catering
02.2023 - 05.2025
Certified Ski Instructor
Zimas Esqui Club
11.2021 - 01.2025
Double Bachelors Deegree - Mathematichal Engineering And Economics
CUNEF And University of Otago
High School Diploma -
IES Federico Garcia Lorca
Technical Certificate - Sports Technician (Ski Instructor) – Level 1 (TD1)
Aula De Enseñanzas Deportivas