Hardworking Carpet Technician with 20+ years in flooring industry. Completed carpet installations in residential and commercial buildings. Strong work ethic and excellent measurement and installation skills leading to quality results.
Hi, I’m
Alejandro Opena
36A Rogan St. Mt . Roskill ,Auckland
Summary
Overview
30
years of professional experience
1
Certification
Work History
Lovich Floors
Carpet Technician
07.2014 - 11.2022
Job overview
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Operated hand and power tools such as drill, drop-saw and carpet iron.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Performed carpet cleaning and stain removal tasks using recommended products.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Coordinated upcoming projects with Proj.Supervisor/ management and assisted in compiling project materials lists.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
- Reported emerging safety issues to safety officer management and helped to implement solutions using available resources.
- Completed online project logs and schedule to track project work status.
- Enhanced customer satisfaction by providing efficient and thorough carpet cleaning services.
- Consistently met company performance goals by setting personal daily objectives and surpassing expectations.
- Reduced client complaints by consistently maintaining high-quality work standards in carpet care.
- Meticulously documented project details for accurate record-keeping purposes.
- Streamlined workflow processes by organizing supplies and equipment efficiently at job sites.
- Performed advanced stain removal techniques for successful results in challenging situations.
- Increased repeat business with exceptional attention to detail and superior customer service skills.
- Contributed to a positive work environment through effective communication and teamwork skills.
- Safeguarded client property while working, ensuring minimal disruptions during service appointments.
- Upheld strict safety protocols during all aspects of the job, minimizing risk for both employees and clients alike.
- Established rapport with clientele through professional demeanor and thoughtful follow-up after completed jobs.
- Educated customers on proper carpet maintenance techniques, promoting long-lasting results postservice.
- Collaborated with clients to develop customized carpet care plans tailored to their specific needs.
- Demonstrated strong problem-solving abilities when faced with unique or complex carpet issues.
- Developed expert knowledge in utilizing various cleaning solutions for optimal effectiveness on different types of carpets.
- Ensured timely completion of projects, effectively managing multiple tasks and deadlines.
- Completed installations of carpet, laminate, and wood.
- Cleaned up before and after installation by vacuuming carpet and discarding remnant pieces.
- Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
- Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Lease2go
Car Groomer
11.2023 - 02.2024
Job overview
- Stayed up-to-date on the latest car grooming trends and techniques, incorporating them into daily routines for optimal results.
- Utilized industry-specific tools and equipment for efficient car grooming processes, maximizing effectiveness while minimizing potential damage.
- Improved the appearance of vehicles by performing paint correction techniques such as buffing and polishing.
- Performed comprehensive engine cleaning services, contributing to improved vehicle performance and longevity.
- Implemented safe practices when handling chemicals and equipment to ensure a hazard-free workplace for both employees and customers.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Shined vehicle windows and windshields to remove water spots.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Reported daily work progress and encountered problems to management.
- Test drove vehicles and reported identified issues to management.
- Refilled gas tanks and documented fluid levels.
- Applied fuel additives to help clean and protect engines.
- Utilized high-pressure washers to clean vehicles and equipment.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Polished windows and mirrors of vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
- Checked and replaced windshield wipers on vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Applied wax and sealants to exterior of vehicles and equipment.
- Contributed to repeat business by developing strong relationships with clients through trustworthiness, reliability, and professionalism in all interactions.
Alomi Real Wood Floors& Timberwolf LLC
Carpet Technician
05.2009 - 11.2012
Job overview
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Operated hand and power tools such as drill, heatbond iron and drop-saw.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Installed carpet, hardwood and lino flooring in commercial and residential buildings.
- Coordinated upcoming projects with proj.manager management and assisted in compiling project materials lists.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
- Demonstrated strong problem-solving abilities when faced with unique or complex carpet issues.
- Established rapport with clientele through professional demeanor and thoughtful follow-up after completed jobs.
- Meticulously documented project details for accurate record-keeping purposes.
- Safeguarded client property while working, ensuring minimal disruptions during service appointments.
- Ensured timely completion of projects, effectively managing multiple tasks and deadlines.
- Reduced client complaints by consistently maintaining high-quality work standards in carpet care.
- Assisted team members with specialized carpet treatments, contributing to overall project success.
- Maintained proper equipment functionality, performing regular maintenance checks and repairs as needed.
- Stayed updated on industry trends and best practices, ensuring the delivery of top-notch services to clients.
- Consistently met company performance goals by setting personal daily objectives and surpassing expectations.
- Completed installations of carpet, laminate, and wood.
- Cleaned up before and after installation by vacuuming carpet and discarding remnant pieces.
- Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
- Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
ITMA FLOORS LTD
Carpet Technician
11.2005 - 03.2009
Job overview
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Installed carpet, hardwood and lino flooring in commercial and residential buildings.
- Took care to prepare work areas, use adhesives and resolve problems with installations.
- Performed semi-skilled carpentry work such as subflooring repair and trim installation.
- Organized materials, machinery and tools necessary to complete each job.
- Installed custom carpet tiles for customers following specific design preferences.
- Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
- Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
SMJ Furnishing PTE LTD
Carpet Installer
10.2003 - 10.2005
Job overview
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
Carpet Makers & Design
Carpet Installer
02.1999 - 10.2003
Job overview
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
- Resolved client concerns quickly and professionally, maintaining a positive reputation for the company.
- Installed carpet, hardwood and lino flooring in commercial and residential buildings.
Elding Const.
Plumbing and Steelman Apprentice
11.1997 - 12.1999
Job overview
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Utilized newly acquired skills by taking on increasingly complex assignments over time.
- Maintained detailed records of apprenticeship activities, tracking progress toward learning objectives.
- Developed proficiency in industry-specific tools and software through hands-on training.
FT Ortiz Const.
Welder Helper
07.1995 - 05.1996
Job overview
- Fetched materials, equipment, and tools for welding professionals.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Prepared welding equipment to perform advanced welding work.
- Maintained equipment in good working order.
- Chipped off excess weld, slag, and spatter using hand tools.
- Kept positive attitude focused on learning new processes and techniques.
- Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
Ariola Const.
Bricklayer
05.1994 - 11.1995
Job overview
- Worked safely on scaffolding and swing stages at various heights.
- Laid brick for block walls and adhered to local codes and project restrictions.
- Prepared work area using chalk lines, tapes, squares and levels.
- Enhanced project efficiency by diligently following architectural plans and specifications for bricklaying tasks.
Education
San Pedro Central San Pedro Laguna Phil
N/A from N/A
08.1993
University Overview
Skills
- Punctuality
- Work Planning
- Fabric treatment
- Showroom Maintenance
- Honest and Dependable
- Driving
- Reliable and Responsible
- Creative Thinking
- Hand and Power Tool Operation
- Decision-Making
- Communication and Interpersonal Skills
- Equipment Operation
- Material Transportation
- Chemical Handling
- Wax application
- Can read Floor plan
Certification
- CEFR Level B2 -IELTS
- AS/NZS 3760-2010 -Test&Tag Cert#TTC36741
- Emergency First Responder Padi # 1312UQ8133
- Recreational Rescue Diver Padi# 395367
- Advance Open Water Diver Padi# 1380UE8253
- Open Water Diver Padi#
- Water Froofing under vinyl flooring-Mapei #3015
- Apple Developer/ Apps
- NZ Driving Licence Class 1
Timeline
Car Groomer
Lease2go
11.2023 - 02.2024
Carpet Technician
Lovich Floors
07.2014 - 11.2022
Carpet Technician
Alomi Real Wood Floors& Timberwolf LLC
05.2009 - 11.2012
Carpet Technician
ITMA FLOORS LTD
11.2005 - 03.2009
Carpet Installer
SMJ Furnishing PTE LTD
10.2003 - 10.2005
Carpet Installer
Carpet Makers & Design
02.1999 - 10.2003
Plumbing and Steelman Apprentice
Elding Const.
11.1997 - 12.1999
Welder Helper
FT Ortiz Const.
07.1995 - 05.1996
Bricklayer
Ariola Const.
05.1994 - 11.1995
San Pedro Central
N/A from N/A
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