Alen Lam
Auckland,Clover Park
Summary
I am looking for consistent part-time work in the Auckland area in hospitality, customer service and retail. I am experienced with customer service, teamwork, and multitasking. I am able to efficiently communicate and problem-solve to enhance guest experiences. I come with strong experience in customer service and restaurant industry, ready to contribute to team-oriented environment. I am skilled in food preparation, cooking, cleaning, and reliable, with strong work ethic and excellent communication skills with customers and team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Team Member
Sushi Club Airport
Auckland Airport
06.2024 - Current
- Assisted in food preparation and presentation to ensure quality standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health regulations.
- Collaborated with co-workers to serve under pressure during peak hours.
Education
High School Diploma -
Papatoetoe High School
Papatoetoe, NZ10-2025
Skills
- Strong teamwork & Customer interaction - Working well with others to give the best service for customers
- Taking orders & Cash handling - At Sushi Club, I worked a lot of Front of House and order taking and Cash handling with cash and EFTPOS
- Food preparation, Kitchen support & Cleaning and sanitizing - I am experience with food preparation and cooking, cleaning and sanitizing work areas
- Restricted Drivers Licence
Certification
NCEA - Level 3
Hospitality - 167, 168, 20666, 13271, 13276, 13278, 13285
Service Sector Skills - 28145
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Restaurant Team Member
Sushi Club Airport
06.2024 - Current
High School Diploma -
Papatoetoe High School