Alena READING

Current 3 month secondment

• Conducting thorough investigations for dishonestly offences by gathering evidence, interviewing witnesses, victim's and suspects, written and executed search warrants and production orders.
• Assisting detectives with complex investigations.

• Field Training Officer from November 2023. I mark and submit probationary constables paper-work for their probationary assessment. I am also partnered with new probationary constables to teach them how to response to jobs, helping with their gear and vehicle checks, notebooks, writing reports, submitting court files, file management (everything related to working as a front line constable).
• From December 2023 I have been picking up Acting Sergeant shifts. This means participating in sergeant tactical response model meetings at the beginning of shift, assessing jobs in the system, ensuring units response to jobs as required, attending high-risk jobs with other units, managing the safety of my team, approving reports, finalizing which charges to lay, approving files for court, submitting end of shift reports.
• Testified in court proceedings as needed, providing clear presentations of facts surrounding criminal cases.
• Responded quickly to emergency calls for service, assessing situations accurately while prioritizing resources accordingly.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Actively and consistently contributed to New Zealand Polices 'Our Business Model'.

• Responded and investigated vehicle crashes and traffic complaints.
• Qualified in the use of speed radar's and speed lasers.
• Conducted traffic check points targeting drink drivers over Wellington District.
• Conducted speed operations on high risk roads over Wellington District.
• Issued speed infringements, use of mobile phone while driving infringements and not wearing a seatbelt infringements.
• Improved traffic safety by enforcing traffic laws and identifying high-risk areas for increased patrol presence.

• Undergone specialist tactical training in Public Order and Riot Control.
• Enhanced community safety by conducting regular foot and vehicle patrols targeting night life, Parliament grounds, concerts and other events.
• Qualified in the use PR-24 baton.
• Assisted other workgroup's in Wellington District such as CIB, community, road policing, armed offenders squad, photography and diplomatic protection services as required.

• Certificate in Core Policing (Level 4)

• Answered phone calls and responded to emails enquires regarding Police issued traffic infringement notices, compliance, payments and disputes.
• Reduced response time by managing high call volumes while maintaining a professional demeanour under pressure.
• Improved first-contact resolution rate by efficiently handling customer queries during initial interactions.

• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Maintained a clean and organized café environment, adhering to health and safety regulations.

• Improved team productivity by streamlining daily operations and implementing efficient processes.
• Contributed to company growth by identifying new business opportunities and expansion strategies.
• Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
• Worked front of house and as a senior kitchen staff during busy shifts.
• Managed budgets effectively by optimizing resource allocation, reducing costs, and ensuring optimal financial health.
• Presented and photographed food for marketing.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.