Alesha Clements
Brightwater
Summary
Im a mother of 5 beautiful children ages 16yrs-3years a very busy independent women who would love to head back to the work force.
Things About me..I’m a honest and hardworking person who has great compassion for work ethic. I have a range of different skills at different levels that I believe help me to be suited for many different job.
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Assistant
KMART
Nelson
11.2013 - 11.2018
- Maintained cleanliness of the sales floor area at all times.
- Assisted in creating displays to promote products.
- Ensured that all promotional materials
- were properly displayed in their designated areas.
- Greeted customers and provided assistance with product selection.
- Managed cash register transactions accurately and efficiently.
- Replenished merchandise on shelves as needed throughout the day.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Worked effectively in team environments to make the workplace more productive.
- Online ordering on the computer and packing them,using the computer systems with ordering and fixing faults and working and communicating with HR .
Private Cleaner
NMIT
Richmond
12.2011 - 11.2013
- General duties vacuuming, dusting etc
- Keyholder-Responsible for locking and alarming the building
- Sending my own Invoicing every fortnight
Telemarketing
Haven Advisers
10.2012 - 12.2012
- Duties were making appointments on behalf of the insurance advisers.
- Ringing up people in a call centre on the phone and booking appointments for them to see an adviser
- Writing down people's personal information for their appointments; that then gets put in the computer system on the advisers appointment diary
- Collaborated with marketing team to develop strategies for increasing lead generation from telemarketing efforts.
- Evaluated client feedback in order to improve future telemarketing efforts.
- Prepared weekly reports summarizing key performance indicators related to telemarketing activities.
Cleaner
ISS Commercial Facilities
Richmond
12.2011 - 10.2012
- I was working in a pair with one other cleaner on a primary school / boarding school.
- My role includes cleaning classrooms, toilets, kitchen areas, offices and a big admin office.
- My main responsibilities this job included: Making all rooms spotless, Re-stocking essentials, Purchase ordering to management.
- For security we are in charge of locking the whole school up, we have keys on us at all times.
Cleaner
Stillwater Gardens Retirement Village
Richmond
08.2009 - 07.2010
- I work on my own cleaning over 30 residents.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Packing Eggs
Ewings Poultry
Richmond
06.2007 - 09.2007
- Cleaning eggs, packing, and serving customers at the shop.
Training Position
Cuts@once
Richmond
01.2007 - 05.2007
- Stocking products and general cleaning duties, learning about the selling process of the products and how to use the till system.
Kitchen Hand
Stillwater Gardens Retirement Village
Richmond
10.2006 - 01.2007
- Doing dishes and helping plate up food.
Harvesting Grapes
Forest Estate Vineyard
Blenheim
05.2005 - 06.2005
- Picking grapes.
Education
Associate of Business Administration - Business Administration And Technology Level3
Open Polytechnic
Wellington06-2019
Waimea College
01.2005
Certificate in Nannying -
NMIT
Level 2 - Word processing, Spread sheets, Database entry, Knowledge of Computer Systems, Manage and protect computer data
Karoro Learning in Computing
Skills
- People skills
- Computer skills
- Typing skills
- Knowledge of computer software
- Spreadsheet skills
- Database entry
- Microsoft Excel
- Customer service
- Inventory management
- Visual merchandising
- Time management
- Cold calling
- Upselling strategies
- Inventory tracking
- Cash handling
- Brand representation
- Problem-solving abilities
- Sales floor organization
- Payment processing
- Retail Sales Experience
- Multitasking capacity
References
Camrin Holmes
Store manager of Kmart
021 146 6287
Rachelle Tauroa
2IC manager of Kmart
021 115 1799
Accomplishments
- Raising 5 Children
- Excelling in office work opportunities and or at home online jobs.
- High level of creativity and communication
- Studying and up skilling
- Motivated to always meet deadlines and take pride in my work .
Key Skills And Qualities
- Customer service-friendly,attentive to customers needs.
- Time management-efficient during busy hours.
- Reliability-trustworthy,consistent.
- Visual merchandising-maintaining attractive seasonal displays.
- Inventory management-stock checks ,labelling,tagging .
- Fast learner with customer service mindset.
- Skills in upselling and cross selling techniques.
- Strong team player with a proactive attitude.
Timeline
Sales Assistant
KMART
11.2013 - 11.2018
Telemarketing
Haven Advisers
10.2012 - 12.2012
Private Cleaner
NMIT
12.2011 - 11.2013
Cleaner
ISS Commercial Facilities
12.2011 - 10.2012
Cleaner
Stillwater Gardens Retirement Village
08.2009 - 07.2010
Packing Eggs
Ewings Poultry
06.2007 - 09.2007
Training Position
Cuts@once
01.2007 - 05.2007
Kitchen Hand
Stillwater Gardens Retirement Village
10.2006 - 01.2007
Harvesting Grapes
Forest Estate Vineyard
05.2005 - 06.2005
Associate of Business Administration - Business Administration And Technology Level3
Open Polytechnic
Waimea College
Certificate in Nannying -
NMIT
Level 2 - Word processing, Spread sheets, Database entry, Knowledge of Computer Systems, Manage and protect computer data
Karoro Learning in Computing