Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alesha Lavery-Stevenson

Greymouth

Summary

Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.

Versatile team member offering over my years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Throughout my time with The Warehouse was able to work in most areas which include Clothing department, Shop floor and Checkout, While also doing both Nightfill and Dayfill.

Had lots of opportunities to be part of multiple refits which involved Merchandising multiple areas.

Was involved in Stocktake both as scanning and running a team.

My last couple of years with the Company i moved into Price Integrity.

Involved printed weekly mailer for entire store and weekly putting out the mailer tickets.

Other tasks were implementing price changes through store.

Overview

14
14
years of professional experience

Work History

Housekeeper

Self Emplyed
04.2020 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

Shop Assistant

Nelson Foods Destributor
11.2019 - 03.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Organized shelves to remove slow moving items and add new merchandise.

Shop Floor/Checkout Assistant

The Warehouse Group
10.2011 - 11.2019
  • Greeted customers and provided outstanding customer service.
  • Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
  • Ensured compliance with local regulations by diligently verifying age requirements for restricted products during sale transactions.
  • Trained new employees in proper checkout procedures and best practices for excellent customer service as part of an ongoing commitment to staff development.
  • Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problemsolving.
  • Collaborated with team members to achieve daily sales goals and maintain optimal staffing levels during peak hours.
  • Maintained a clean, organized, and inviting checkout area to facilitate efficient transactions.
  • Met customer needs through polite, friendly and attentive service.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.

Price Integrity

The Warehouse Group
10.2011 - 11.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Printing and implementing Mailer tickets.
  • Maintaining price changes throughout store.

Education

Certificate NCEA Level 4 - Study And Career Preparation, Health

Nelson Marlborough Institute of Technology
Nelson, New Zealand, NZ
11-2021

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Staff training

Timeline

Housekeeper

Self Emplyed
04.2020 - Current

Shop Assistant

Nelson Foods Destributor
11.2019 - 03.2020

Shop Floor/Checkout Assistant

The Warehouse Group
10.2011 - 11.2019

Price Integrity

The Warehouse Group
10.2011 - 11.2019

Certificate NCEA Level 4 - Study And Career Preparation, Health

Nelson Marlborough Institute of Technology
Alesha Lavery-Stevenson