Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Alessandra Tobin

Wellington

Summary

Dynamic and proactive events management and administration professional, with a strong background in corporate and hospitality environments. Level-headed and bubbly person who works really well in a team environment. Fast and dedicated learner who is always keen to upskill and broaden their knowledge. Thrives in an open and honest workplace. Creative thinker and problem solver who likes to get things done to the highest standard.

Overview

5
5
years of professional experience

Work History

Social Media Manager & Event Coordinator

Startup Weekend Wellington Volunteer
10.2024 - 04.2025
  • Made creative and cohesive social media content to grow SWWLG's following and help engagement.
  • Balanced working as a volunteer for SWWLG, and having a full-time job.
  • Worked in tandem with head coordinators to make sure this event ran smoothly and efficiently.
  • Along with the main responsibilities of a social media manager, I also gained experience in other aspects of the event coordination space. Including researching and contacting potential sponsors. Working to run-sheets and ensuring they're updated. Using clear and concise communication to allow all teams to be on the same page at all times.

Guest Experience Host

Sojourn Apartment Hotel
09.2024 - 02.2025
  • Guided guests in a professional manner, responding to inquiries, and directing them to the appropriate personnel.
  • Made sure daily tasks and log books were always up to date and correctly filled out.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management and resulting in an effective work environment.
  • Consistently went above and beyond to not only meet, but exceed expectations and ensure smooth service throughout the Hotel.

Event Assistant & Mentor Manger (Volunteer)

South by Southwest Sydney
10.2024 - 10.2024
  • Managed event set-up and pack-down, ensuring timely completion of tasks for seamless transitions.
  • Provided exceptional customer service to attendees and mentors, responding to inquiries or resolving issues professionally.
  • Assisted in the execution & smooth running of the event.
  • Organised and ran daily mentoring sessions.
  • Provided feedback to event organizers on attendee experiences and potential improvements.
  • Recorded details of attendance and sales activities.

Team Leader

Wotton Hatch Pub
09.2023 - 06.2024
  • Going above and beyond to ensure customer satisfaction.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Training new staff members.

Floral Assistant

Floriade
01.2020 - 09.2024
  • Provided consultation with clients to understand their wants and needs.
  • Used logic and reasoning to problem-solve and create new ways of accomplishing tasks.
  • Educated clients about flower choices, design concepts and floral care.
  • Excellent customer service skills.
  • Expertise in merchandising and window displays.
  • Social media manager.

Front of House & Kitchen Hand

Cafe Polo
09.2022 - 09.2023
  • Time split between the front and back of house allowed me to be a more versatile worker.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Positive attitude with customers.
  • Excellent standard of food safety and hygiene.

Education

NCEA Level 3 With Excellence -

Wellington High School
Wellington, WGN
12.2021

Bachelor of Arts - Spatial Design (Partially Completed)

Massey University
Wellington, NZ

Skills

  • Reception & Administration
  • Client Support & Consultation
  • Social media coordinator
  • Event planning
  • Outstanding communication skills
  • People person
  • Proficient in Microsoft & Adobe software
  • Highly organised & enjoys planning
  • Attention to detail
  • Energetic and positive attitude

Accomplishments

  • Barista course through L'affare
  • PORSE STAR and Gateway Early Childhood Education Programme 2021, Wellington
  • Shave for a cure fundraiser multiple times
  • Lived and worked abroad in Surrey, England 2023-2024.

Interests

  • 3D interior design software
  • Dogs
  • Painting
  • Fashion Upcycling
  • Gym Training

Timeline

Social Media Manager & Event Coordinator

Startup Weekend Wellington Volunteer
10.2024 - 04.2025

Event Assistant & Mentor Manger (Volunteer)

South by Southwest Sydney
10.2024 - 10.2024

Guest Experience Host

Sojourn Apartment Hotel
09.2024 - 02.2025

Team Leader

Wotton Hatch Pub
09.2023 - 06.2024

Front of House & Kitchen Hand

Cafe Polo
09.2022 - 09.2023

Floral Assistant

Floriade
01.2020 - 09.2024

NCEA Level 3 With Excellence -

Wellington High School

Bachelor of Arts - Spatial Design (Partially Completed)

Massey University
Alessandra Tobin