ALEX BARNABAS
Auckland
Summary
Detail-oriented professional with permanent residency in New Zealand and extensive experience in international payment reconciliation, treasury management, and logistics coordination. Proven track record in managing account reconciliations, handling payment tracking, and resolving payment-related issues. Skilled in completing quality assurance functions, managing customer verifications, and supporting the onboarding process for foreign currency accounts. Strong numeracy and accounting skills, with advanced proficiency in Excel for reporting and managing complex financial data. Adept at fostering effective communication and building strong relationships with stakeholders.
Overview
8
8
years of professional experience
Work History
Import Export/MPI Co-Ordinator
ACFS Port Logistics
11.2023 - Current
- Front counter processing responsibilities to export receivables and import releases and dealing with LCL carrier drivers
- Daily query inbox management of Import work
- Preparation of daily ops reporting
- Organising MPI /Customs inspections for the department for set onsite inspection bookings documentation and handling clearance paperwork
- Knowledge and understanding of various holds / Clearances for under-bond cargo
- Processing of Import Manifests, lower-level house bill information, out turning of cargo into Freight Systems
- Managing mis-releases and addressing customer inquiries related to shipment splits
- Conducting QA checks
Treasury officer
Deloitte
12.2021 - 11.2023
- Dealing money market, derivatives, management of client cash management requirements on behalf of the clients -Victoria University of Wellington, Turners and Growers, Australian Security Exchange and Miraka
- Cash reconciliations, Facilitating client payments, Trade confirmations, Settlement investigations
- Managing banking facility drawdowns/repayments
- Monthly interest accrual reporting and treasury board reporting
- Daily monitoring of debt and borrowing positions and settlements, with particular focus on swap rate set settlements
- Relationship management with Clients, Banks, Auditors
AR Query Handler
DHL Express
06.2021 - 12.2021
- Communicate with internal and external customers - verbal, written or customer facing visits
- Prepare billing adjustments and assist in the dispatch of invoices and airway bills
- Ensure all billing queries are logged promptly in the DHL Accounting System and are action for credit adjustments
- Monthly reporting on resolved and unresolved queries
- Contribute knowledge and expertise toward resolving and researching reoccurring billing issues and other process areas
- Answer all calls to maintain department GOS and ACR targets
- Ensure customer issues and billing queries are resolved, investigated and actioned within appropriate timeframes in an accurate and efficient manner
MPI Agent
DHL Express
10.2020 - 06.2021
- Processing bonded cargo for Customs clearance
- Liaising with Ministry for Primary Industries (MPI) for shipment clearance
- Use of EDI software (Cargowise One) for entry lodgement
- Arranging MPI Biosecurity Inspections, fumigations and treatments
- Review / Request necessary import permits
- Resolving customer inquiries regarding shipments
Sales Consultant
Travelex Ltd
10.2019 - 10.2020
- Deliver excellent customer service
- Follow the sales process in order to maximise sales
- Understand features and benefits of all Travelex product lines
- Use every opportunity to upsell and cross-sell
- Recognise the warning signs of questionable transactions and mitigate possible effects of the sale
- Adhere to promotional marketing offers
- Manage till stocks
- Achieve individual KPIs / targets
- Fully investigate overs and shorts (differences) and report
- Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements
- Ensure compliance to legal and corporate requirements
- Maintain high standards of housekeeping and presentation of stores
- Contribute to the success of the team
Sales Consultant
Brand Developers- Auckland
08.2019 - 10.2019
- Demonstrating advanced product knowledge to the customers
- Managing inbound calls to make sales appointment with the customers
- Working to KPI's and revenue targets set by the team manager
- Negotiating prices with potential customers and closing sales
- Building long term relationship with new and existing customers
- Working closely with other departments and finding opportunities to cross sell
Grocery Assistant
PAK'nSAVE
10.2018 - 08.2019
- Stock replenishment
- Merchandising of the department
- Maintain health and food safety standards at all times
- General cleaning and maintenance of the department
- Recovery of trollies from the stands
Merchandiser (Casual)
Topline Marketing
05.2018 - 09.2018
- To ensure the products are fully stocked, rotated and well presented
- Create and Maintain the displays in the store
Analyst
Sears Holdings India (SHI)
07.2017 - 01.2018
- Trouble shooting and giving creative solutions to problems
- Allocation of Item attributes
- Content enrichment and Item publishing
- Grouping items into variations, bundles and collections
- Allocating builds all possible web-hierarchies for maximum consumer exposure
- Setting up Item relationships for purchase recommendations
- Troubleshooting issues preventing items from going online
- Updating / maintaining online content
- Accurately reporting on build status of items
- Issue escalation and follow-ups
- Coordination with Merchandising and Inventory management teams
- Quality checks on items built to meet company standards
- Serve as liaisons between organizations, shareholders, and outside organizations
Education
Post Graduate Diploma - Global Business
AUCKLAND UNIVERSITY OF TECHNOLOGY
02.2019
Master of Arts - Economics
Modern College of Arts, Science and Commerce
Pune, MH05.2017
Bachelor of Commerce -
MAEER's Arts Commerce and Science College
Pune, MH05.2014
Skills
- Customer service
- Administration and Management
- Relationship building
- Data entry
- Project coordination
- Multitasking and organization
- Administrative leadership
- Decision-making
- Work Planning and Prioritization
- MS office
Timeline
Import Export/MPI Co-Ordinator
ACFS Port Logistics
11.2023 - Current
Treasury officer
Deloitte
12.2021 - 11.2023
AR Query Handler
DHL Express
06.2021 - 12.2021
MPI Agent
DHL Express
10.2020 - 06.2021
Sales Consultant
Travelex Ltd
10.2019 - 10.2020
Sales Consultant
Brand Developers- Auckland
08.2019 - 10.2019
Grocery Assistant
PAK'nSAVE
10.2018 - 08.2019
Merchandiser (Casual)
Topline Marketing
05.2018 - 09.2018
Analyst
Sears Holdings India (SHI)
07.2017 - 01.2018
Master of Arts - Economics
Modern College of Arts, Science and Commerce
Bachelor of Commerce -
MAEER's Arts Commerce and Science College
Post Graduate Diploma - Global Business
AUCKLAND UNIVERSITY OF TECHNOLOGY
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