Summary
Overview
Work History
Education
Skills
Timeline
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Alex McKenzie

Auckland

Summary

Detail-oriented cleaner with a proven track record of maintaining effective communication with clients. Skilled in time management and empathetic service delivery, ensuring client satisfaction and loyalty through attentive care and support.

Overview

4
4
years of professional experience

Work History

Cleaner/Sole Trader

McKenzie Cleaning
Auckland
11.2024 - Current

I provide weekly and fortnightly residential cleaning services across Auckland. I maintain effective communication with clients through text, calls, and email. I also prepare and send quotes and invoices, manage payments, tax obligations, and ACC contributions. Additionally, I oversee the McKenzie Cleaning Facebook page, ensuring engaging content and timely updates.

Retail Assistant

Boom Brothers
Auckland
11.2025 - 11.2025

During the period from 2nd to 5th November in 2022, 2023, and 2025, I was responsible for the sale of fireworks. My role involved providing exceptional customer service, managing cash transactions, and ensuring that stock levels were maintained through effective restocking practices.

Ambassador

Menzies Aviation
Auckland
10.2023 - 10.2024

In my previous role, I supported passengers, including unaccompanied minors and those with mobility challenges, ensuring a smooth airport experience. I communicated effectively with non-English speaking passengers to address their needs and concerns. Additionally, I assisted with luggage to make their journey as comfortable as possible.

Retail Assistant

Boom Brothers
Auckland
11.2023

Retail Assistant

Boom Brothers
Auckland
11.2022 - 11.2022

Education

Nz Certificate in Health And Wellbeing Level 3 -

Digital Suites
Auckland
09.2026

General Support Worker Programme NZQA Level 2 -

Digital Suites
Auckland
08.2026

New Zealand Certificate in Travel (Level 4) -

The International Travel College of New Zealand
Auckland
10.2023

New Zealand Certificate in Tourism (Level 3) -

The International Travel College of New Zealand
Auckland
04.2023

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

Retail Assistant

Boom Brothers
11.2025 - 11.2025

Cleaner/Sole Trader

McKenzie Cleaning
11.2024 - Current

Retail Assistant

Boom Brothers
11.2023

Ambassador

Menzies Aviation
10.2023 - 10.2024

Retail Assistant

Boom Brothers
11.2022 - 11.2022

Nz Certificate in Health And Wellbeing Level 3 -

Digital Suites

General Support Worker Programme NZQA Level 2 -

Digital Suites

New Zealand Certificate in Travel (Level 4) -

The International Travel College of New Zealand

New Zealand Certificate in Tourism (Level 3) -

The International Travel College of New Zealand
Alex McKenzie