Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
9
9
years of professional experience
Work History
Property Manager
self employed
Auckland City, Auckland
04.2019 - 05.2019
Conducted regular inspections of exterior areas to identify any needed repairs or improvements.
Inspected apartments on a regular basis to ensure they are in compliance with applicable health and safety standards.
Organized preventative maintenance schedules for all building systems and equipment.
Assisted with move-in and move-out procedures for tenants.
Monitored security systems to ensure safety of buildings and occupants.
Agent Services Coordinator
self employed
Auckland City, Auckland
01.2016 - 01.2017
Assisted in the development of agent marketing materials and advertising campaigns.
Identified opportunities for process improvements within the department in order to increase efficiency.
Resolved customer complaints through effective communication with customers and agents alike.
Provided guidance to agents on product knowledge, sales techniques, and customer service practices.
Performed administrative duties such as filing paperwork, preparing documents.
Developed customer service standards and monitored performance of agents to ensure compliance with these standards.
Analyzed data from customer surveys to identify areas where improvement was needed.
Maintained relationships with clients by responding promptly to inquiries or requests for assistance.
Guided employees in handling difficult or complex problems.
Construction Manager
self employed
Auckland City, Auckland
01.2010 - 01.2012
Organized meetings between contractors, suppliers and other stakeholders to discuss project progress.
Collaborated with architects, engineers, surveyors, inspectors and other professionals involved in construction processes.
Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
Provided guidance to workers regarding safe operating procedures when using machinery or tools.
Conducted walk-through inspections and other scheduled inspections with homeowners.
Oversaw daily on-site construction operations, ensuring projects met design specifications and safety standards.
Inspected sites before and after construction projects.
Created work crew schedules and delegated assignments.
Allocated material and labor resources to promote on-time and under-budget project completion.