Summary
Overview
Work History
Education
Skills
Timeline
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Alex Sumner

Christchurch,CAN

Summary

Dynamic leader with extensive experience at New World Lincoln, excelling in retail management and customer service. Expert in enhancing customer satisfaction, optimizing operational efficiency, and ensuring compliance with health standards. Proven track record in staff training, product quality management, and profitability enhancement. Skilled in retail inventory and display production, with a focus on achieving superior service and operational excellence.

Overview

1
1
year of professional experience

Work History

Produce Manager

New World Lincoln
01.2024 - Current
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
  • Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.

Assistant Grocery Manager

New World Lincoln
08.2023 - 01.2024
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Performed key tasks to promote inviting grocery store appearance.
  • Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Developed staff skills through comprehensive training programs and ongoing performance evaluations.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Education

No Degree -

Lincoln High School
Lincoln

Skills

  • Customer service
  • Retail management experience
  • Retail inventory management
  • Stock rotation
  • Operational efficiency
  • Purchasing and planning
  • Pricing strategy
  • Display production
  • Health department standards
  • Display creation

Timeline

Produce Manager

New World Lincoln
01.2024 - Current

Assistant Grocery Manager

New World Lincoln
08.2023 - 01.2024

No Degree -

Lincoln High School
Alex Sumner