Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
References
PERSONAL PROFILE
Timeline
Generic

Alex Wilson

Masterton,New Zealand

Summary

Dynamic professional with extensive experience in site operations management at ELGAS, excelling in inventory management and customer service. Proven ability to optimize workflows and resolve complex issues, ensuring timely project completion. Recognized for effective communication and problem-solving skills, contributing to enhanced operational efficiency and customer satisfaction.

Overview

34
34
years of professional experience

Work History

Site Manager

ELGAS (Redundant)
, Masterton
02.2025 - 07.2025
  • Oversaw daily site operations and ensured compliance with safety regulations.
  • Trained and mentored staff on operational procedures and best practices.
  • Conducted regular site inspections to identify potential hazards and issues.
  • Facilitated communication between stakeholders, contractors, and team members.
  • Managed inventory levels and ensured timely availability of materials on site.
  • Managed daily operations of the site, including staff and contractors.
  • Responded promptly to customer inquiries or complaints.

Site Coordinator

ON GAS
, Masterton
09.2023 - 01.2025
  • Coordinated daily operations to ensure efficient site management and workflow.
  • Managed scheduling and logistics for site activities and staff assignments.
  • Assisted with compliance checks to maintain safety standards on-site.
  • Collaborated with teams to troubleshoot issues and implement solutions effectively.
  • Organized training sessions for new staff on operational procedures and safety protocols.
  • Maintained accurate records of site activities and inventory levels regularly.

Concrete Batcher/Dispatcher Coordinator

Allied Concrete
, Masterton
02.2013 - 03.2023
  • Operated batching equipment to ensure consistent product mixtures.
  • Monitored ingredient quality and maintained accurate inventory records.
  • Collaborated with team to streamline batching processes and reduce downtime.
  • Conducted routine maintenance on machinery to uphold operational efficiency.
  • Trained new employees on safe batching practices and equipment usage.
  • Assisted in troubleshooting equipment issues to minimize production delays.
  • Implemented safety protocols to maintain a safe working environment for staff.
  • Documented batch production logs for compliance and quality assurance purposes.
  • Communicated effectively with team members about any issues encountered during production runs.
  • Processed written and verbal instructions, prints and work orders.

Service Technician

Stihl – Hireshop
Masterton, New Zealand
12.2011 - 02.2013
  • Customer service
  • Washing and servicing of the gear when returned
  • 3 monthly services on all gear
  • Pickup and delivery of larger gear with transport truck

Service Crew Member

Hire World
, New Zealand
04.2003 - 12.2011
  • Responsible for the day to day running of the hire counter
  • Extensive customer liaison entailing effective communication in a polite and timely manor
  • Prompt efficient customer service, ensuring demands are met
  • Dealing with customers complaints/enquiries
  • Dealing with the returned gear
  • Servicing washing/oil/fuel the gear and returning to right place

Workshop Assistant

National Exhibition
, Australia
08.2002 - 04.2003
  • Day to day running of organising and building shows
  • Cleaning the product
  • Organising the product for shipment
  • Painting and helping build the product before shipment

Retail Manager

Mitre 10 Hardware
, New Zealand
06.1999 - 08.2002
  • Management and control of day to day operations of a busy internationally recognised Hardware Store
  • Extensive liaison with clients and Customers to ascertain hardware needs and suggest innovative ideas
  • Motivation, development and training of both permanent and temporary staff including planning of daily workflow and delegation of duties
  • Preparation of marketing, advertising and promotional strategies to encourage on-going business opportunities
  • Stocktaking and liaison with suppliers for ordering purposes ensuring the highest quality control was maintained
  • Timely delivery of orders, accounting for all stock required, utilizing company heavy vehicle
  • Emphasis on exemplary presentation of Shelve stock to maximize sales
  • Financial management including budgeting, cash flow forecasting, wage control, accounting, record keeping and administration
  • Maintaining excellent levels of hygiene and cleanliness applicable to a public store
  • Solving of any operational problem areas or customer complaints in a courteous, timely and professional manner. High level of Diplomacy required
  • Ability to demonstrate a high degree of ingenuity, lateral thinking, analytical skills and business acumen, whilst achieving a cohesive team and maximum growth and profitability
  • High level of product knowledge required including the ability to liase with tradesman and recognise appropriate products required for particular jobs

Manager

SupaFresh, Fruit and Vegetable suppliers
, New Zealand
11.1991 - 06.1999
  • Responsible for the day to day management of a very busy Fruit and vegetable wholesaler
  • Extensive customer liaison entailing effective communication in a polite and timely manor
  • Prompt efficient customer service, ensuring demands are met
  • Stock rotation and stock control, Pricing specials appropriately to minimize wastage and maximize profit
  • Liasing with local restaurants promoting further business
  • Delivery of stock to local businesses taking extra care that deliveries are fresh and to the customer's satisfaction
  • Emphasis on exemplary presentation of Shelve stock to maximize sales
  • Accurate management of cash handling, Sole charge of daily till balancing. Accounting for any discrepancies
  • Dealing with customer complaints/Enquiries in a prompt, professional manor concluding with a successful outcome
  • Ability to demonstrate a high degree of ingenuity, lateral thinking, analytical skills and business acumen, and maximum growth and profitability
  • Maintaining excellent levels of hygiene and cleanliness applicable to a public store to health department standards, paying particular attention to several large cool stores. Ensuring stock is stored to hygiene standards

Education

Some College (No Degree) - DG

TR Group
Petone
10-2023

Class 5

TR Group
Masterton
05-2012

Vocational Training -

Mitre 10 College of Retailing
01.2002

Computer Skills, Microsoft Packages

01.2000

Class 4

TR Group
05-1992

Fork lift C class (Full) -

01.1992

Higher School certificate -

01.1990

School Certificate -

01.1989

Skills

  • Site operations management
  • Inventory management
  • Multitasking and organization
  • Workflow optimization
  • Customer service
  • Time management
  • Problem-solving
  • Customer inquiries
  • Documentation and reporting
  • Shift scheduling

References

Linda, Bulter, 06 3789015, 13 Cambridge Terrace, Masterton

Hobbies and Interests

Computers, Fishing, Driving, Cooking, Collecting Antiques, Travel, and 4wd

References

References available upon request.

PERSONAL PROFILE

  • Hugh Alexander John Wilson
  • ADDRESS: 22 Wavell Crescent, Masterton
  • TELEPHONE Residence: 06 3787061 Mobile: 0273637342
  • EMAIL: viper_868@hotmail.com
  • DATE OF BIRTH: January 19th 1974
  • PLACE OF BIRTH: Masterton, New Zealand
  • DRIVER'S LICENCE: 1,2,3,4,5,F,W,T,R
  • NATIONALITY: New Zealander
  • MARITAL STATUS: Single, No dependants
  • KNOWN AS: "Alex"

Timeline

Site Manager

ELGAS (Redundant)
02.2025 - 07.2025

Site Coordinator

ON GAS
09.2023 - 01.2025

Concrete Batcher/Dispatcher Coordinator

Allied Concrete
02.2013 - 03.2023

Service Technician

Stihl – Hireshop
12.2011 - 02.2013

Service Crew Member

Hire World
04.2003 - 12.2011

Workshop Assistant

National Exhibition
08.2002 - 04.2003

Retail Manager

Mitre 10 Hardware
06.1999 - 08.2002

Manager

SupaFresh, Fruit and Vegetable suppliers
11.1991 - 06.1999

Some College (No Degree) - DG

TR Group

Class 5

TR Group

Vocational Training -

Mitre 10 College of Retailing

Computer Skills, Microsoft Packages

Class 4

TR Group

Fork lift C class (Full) -

Higher School certificate -

School Certificate -

Alex Wilson