Dynamic professional with extensive experience in site operations management at ELGAS, excelling in inventory management and customer service. Proven ability to optimize workflows and resolve complex issues, ensuring timely project completion. Recognized for effective communication and problem-solving skills, contributing to enhanced operational efficiency and customer satisfaction.
Overview
34
34
years of professional experience
Work History
Site Manager
ELGAS (Redundant)
, Masterton
02.2025 - 07.2025
Oversaw daily site operations and ensured compliance with safety regulations.
Trained and mentored staff on operational procedures and best practices.
Conducted regular site inspections to identify potential hazards and issues.
Facilitated communication between stakeholders, contractors, and team members.
Managed inventory levels and ensured timely availability of materials on site.
Managed daily operations of the site, including staff and contractors.
Responded promptly to customer inquiries or complaints.
Site Coordinator
ON GAS
, Masterton
09.2023 - 01.2025
Coordinated daily operations to ensure efficient site management and workflow.
Managed scheduling and logistics for site activities and staff assignments.
Assisted with compliance checks to maintain safety standards on-site.
Collaborated with teams to troubleshoot issues and implement solutions effectively.
Organized training sessions for new staff on operational procedures and safety protocols.
Maintained accurate records of site activities and inventory levels regularly.
Concrete Batcher/Dispatcher Coordinator
Allied Concrete
, Masterton
02.2013 - 03.2023
Operated batching equipment to ensure consistent product mixtures.
Monitored ingredient quality and maintained accurate inventory records.
Collaborated with team to streamline batching processes and reduce downtime.
Conducted routine maintenance on machinery to uphold operational efficiency.
Trained new employees on safe batching practices and equipment usage.
Assisted in troubleshooting equipment issues to minimize production delays.
Implemented safety protocols to maintain a safe working environment for staff.
Documented batch production logs for compliance and quality assurance purposes.
Communicated effectively with team members about any issues encountered during production runs.
Processed written and verbal instructions, prints and work orders.
Service Technician
Stihl – Hireshop
Masterton, New Zealand
12.2011 - 02.2013
Customer service
Washing and servicing of the gear when returned
3 monthly services on all gear
Pickup and delivery of larger gear with transport truck
Service Crew Member
Hire World
, New Zealand
04.2003 - 12.2011
Responsible for the day to day running of the hire counter
Extensive customer liaison entailing effective communication in a polite and timely manor
Prompt efficient customer service, ensuring demands are met
Dealing with customers complaints/enquiries
Dealing with the returned gear
Servicing washing/oil/fuel the gear and returning to right place
Workshop Assistant
National Exhibition
, Australia
08.2002 - 04.2003
Day to day running of organising and building shows
Cleaning the product
Organising the product for shipment
Painting and helping build the product before shipment
Retail Manager
Mitre 10 Hardware
, New Zealand
06.1999 - 08.2002
Management and control of day to day operations of a busy internationally recognised Hardware Store
Extensive liaison with clients and Customers to ascertain hardware needs and suggest innovative ideas
Motivation, development and training of both permanent and temporary staff including planning of daily workflow and delegation of duties
Preparation of marketing, advertising and promotional strategies to encourage on-going business opportunities
Stocktaking and liaison with suppliers for ordering purposes ensuring the highest quality control was maintained
Timely delivery of orders, accounting for all stock required, utilizing company heavy vehicle
Emphasis on exemplary presentation of Shelve stock to maximize sales
Financial management including budgeting, cash flow forecasting, wage control, accounting, record keeping and administration
Maintaining excellent levels of hygiene and cleanliness applicable to a public store
Solving of any operational problem areas or customer complaints in a courteous, timely and professional manner. High level of Diplomacy required
Ability to demonstrate a high degree of ingenuity, lateral thinking, analytical skills and business acumen, whilst achieving a cohesive team and maximum growth and profitability
High level of product knowledge required including the ability to liase with tradesman and recognise appropriate products required for particular jobs
Manager
SupaFresh, Fruit and Vegetable suppliers
, New Zealand
11.1991 - 06.1999
Responsible for the day to day management of a very busy Fruit and vegetable wholesaler
Extensive customer liaison entailing effective communication in a polite and timely manor
Prompt efficient customer service, ensuring demands are met
Stock rotation and stock control, Pricing specials appropriately to minimize wastage and maximize profit
Liasing with local restaurants promoting further business
Delivery of stock to local businesses taking extra care that deliveries are fresh and to the customer's satisfaction
Emphasis on exemplary presentation of Shelve stock to maximize sales
Accurate management of cash handling, Sole charge of daily till balancing. Accounting for any discrepancies
Dealing with customer complaints/Enquiries in a prompt, professional manor concluding with a successful outcome
Ability to demonstrate a high degree of ingenuity, lateral thinking, analytical skills and business acumen, and maximum growth and profitability
Maintaining excellent levels of hygiene and cleanliness applicable to a public store to health department standards, paying particular attention to several large cool stores. Ensuring stock is stored to hygiene standards