Dedicated navigator with expertise in community coordination and client advocacy. Proven ability to connect clients with essential resources and provide personalized wellness planning. Committed to enhancing client support services.
Overview
25
25
years of professional experience
Work History
Navigator, Reintegration Service
Te Waka Whaiora
Porirua, Wellington
02.2023 - Current
Coordinated community resources to improve client support services.
Assisted clients in accessing housing, employment, and mental health services.
Educated clients on community resources for housing, employment, health care, and legal aid.
Actively listened to clients in order to identify their needs and provide effective solutions.
Connected clients with local organizations that provided additional assistance or specialized services.
Collaborated with multidisciplinary teams to address complex client challenges.
Provided training and mentorship to junior navigators on best practices.
Maintained professionalism and composure with personnel during high-stress situations.
Health Coach
Te Waka Whaiora
Porirua, Wellington
01.2021 - Current
Conducted one-on-one coaching sessions to empower clients in making healthy lifestyle choices.
Educated clients on healthy eating, physical activity, sleep, stress management, and other lifestyle factors to facilitate informed decisions.
Developed personalized wellness plans for clients based on individual health needs.
Monitored client progress and adjusted plans to optimize health outcomes.
Provided resources and tools to empower clients in their health journeys.
Collaborated with healthcare professionals to coordinate client care and support.
St. Vincent de Paul Manager
St Vincent de Paul
Gympie, Brisbane Australia
01.2011 - 12.2021
Introduced training to sorters/prices/tellers of the 5 P's (Excellence of Product, Presentation, Price, Promotion & Proficiency
Sales Revenue upward trends to $553,000 from $4,579 since my commencement in 2011
Managed over 110 Volunteers & 3 x employees (Truck Drivers)
Workplace Health & Safety
Private Banking Consultant
G&M Associates Ltd
Hong Kong, Hong Kong
01.2001 - 01.2010
Introduce high net worth clients to GM World Invest with compliance requirements of Private Banking.
Preferred providers of selected Private Banking Institutions
Opening Private Bank Accounts.
Maintain the relationship/asset management agreement between client &GM World Invest.
Manage and co-ordinate GM World Invest branch offices in Singapore, Spain, Dubai, Kingdom Saudi Arabia and China
Senior Registered Client Service Associate at MORGAN STANLEY SMITH BARNEY LLCSenior Registered Client Service Associate at MORGAN STANLEY SMITH BARNEY LLC
Sr. Cash Management Specialist – Western Region (23 Markets) at MORGAN STANLEYSr. Cash Management Specialist – Western Region (23 Markets) at MORGAN STANLEY