Summary
Overview
Work History
Skills
References
Timeline
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Alexandra Blake

Alexandra Blake

Ashhurst

Summary

Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.

Overview

11
11
years of professional experience

Work History

Project Coordinator

Kainga Ora
01.2018 - Current
  • Coordinating temporary/ permanent moves for: retrofit/ redevelopment – including organizing moving trucks
  • Supporting MSD Housing portfolio for Manawatu
  • Liaised between internal stakeholders to facilitate communication and keep appropriate parties updated and insure safe and sustainable tenancies/ houses
  • Face to Face intensive interviews and negotiation with potential tenants
  • Assisting with quality system information regarding New Builds and Buy Ins
  • Photocopied, distributed and emailed documents to internal stakeholders
  • Oracle: Purchase order processing/ invoicing and reviewing and fixing invoice issues with suppliers
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Enhanced external stakeholder collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Training and ongoing coaching for staff learning processes and administrative work

Customer Service Advisor

Housing NZ
01.2016 - 01.2018
  • Inbound Calls assisting with account information and maintenance requirements
  • Outbound debt recovery
  • Conflict resolution
  • Accurate recording of Vacated debt data
  • Supporting and assisting other advisors when Team Leaders were busy
  • Support the trainers with Inductions for new employees

Applications & Document Verification Agent

Go Car Finance
01.2014 - 01.2016
  • Face to Face customer service
  • Outbound calls to gather further information or documents
  • Budgeting and Document verification
  • Invoicing payouts
  • Auditing previous contracts to assess quality and accuracy

Skills

  • Learning new systems quickly and efficiently
  • Creating and updating excel reports
  • Intensive Interviewing
  • Time management and Dead lines
  • Updating and coordinating projects efficiently
  • Problem solving
  • MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • OneNote
  • Objective
  • Oracle

References

Raewyn Vooght, Manager Regional Placement, raewyn.vooght@kaingaora.govt.nz, 021736790


Ella Keys, Principal Advisor, ella.keys@kaingaora.govt.nz, 0211734520

Timeline

Project Coordinator

Kainga Ora
01.2018 - Current

Customer Service Advisor

Housing NZ
01.2016 - 01.2018

Applications & Document Verification Agent

Go Car Finance
01.2014 - 01.2016

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Alexandra Blake